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Headline Stories of the Week

Justice Committee adopts Cybercrimes Bill

08 Nov 2018 Financial Service Intelligence Watch

A ‘B’ version of the 2017 Cybercrimes Bill was adopted this week by the National Assembly’s Justice and Correctional Services Committee, with two substantive amendments proposed by the DA’s Werner Horn and Glynnis Breytenbach. Endorsed by Justice and Constitutional Development ...

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Latest Compliance News

Justice Committee adopts Cybercrimes Bill

‘B’ version of the 2017 Cybercrimes Bill was adopted this week by the National Assembly’s Justice and Correctional Services Committee, with two substantive amendments proposed by the DA’s Werner Horn and Glynnis Breytenbach. Endorsed by Justice and Constitutional Development Deputy Minister John Jeffery, they were eventually accepted by the ...

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Funds squeeze hits NHI projects – Minister

LegalBrief Today

National Health Insurance (NHI) projects will be put on the back-burner as the Health Department has to reprioritise its budget, Health Minister Aaron Motsoaledi is quoted as saying in a Fin24 report. He said that Treasury had essentially cut back allocations to the Health Department by R9bn since ...

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The importance of training and development

Lee Rossini

The training and development of new and existing employees is an important part of the strategy of an organisation to enable it to successfully compete in the marketplace and meet the needs of its target market. As the global economy moves to a knowledge-based environment, organisations must differentiate ...

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Latest Open-Source Library Items
Working Smart

 By Lee Rossini

Andile heads up the administration department of a financial services provider (an FSP). He receives the application forms from the financial advisers after they have recommended a particular product to a client. He picks up that there is a big delay between the financial advisers seeing the client and the forms reaching his department. As a result, he is receiving a lot of complaints about delays. After a brief discussion with a senior manager, they decide that the financial advisers should attend a time-management training programme the following week in the hope that it will solve the problem. Andile outsources the training to a company that specialises in courses of this nature. The financial advisers attend the course and the evaluations indicate that they enjoyed it and anticipate that the newly acquired skills will assist them to perform their jobs better. Andile anticipates an improvement in their performance, but unfortunately this never happens.

What went wrong and why didn’t Andile get the results he was expecting?

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