%PDF-1.4
%“Œ‹ž ReportLab Generated PDF document http://www.reportlab.com
1 0 obj
<<
/F1 2 0 R /F2 4 0 R /F3 5 0 R
>>
endobj
2 0 obj
<<
/BaseFont /Helvetica /Encoding /WinAnsiEncoding /Name /F1 /Subtype /Type1 /Type /Font
>>
endobj
3 0 obj
<<
/BitsPerComponent 1 /ColorSpace /DeviceGray /Filter [ /ASCII85Decode ] /Height 23 /Length 223 /Subtype /Image 
  /Type /XObject /Width 24
>>
stream

            003B00 002700 002480 0E4940 114920 14B220 3CB650
            75FE88 17FF8C 175F14 1C07E2 3803C4 703182 F8EDFC
            B2BBC2 BB6F84 31BFC2 18EA3C 0E3E00 07FC00 03F800
            1E1800 1FF800>
            endstream
endobj
4 0 obj
<<
/BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding /Name /F2 /Subtype /Type1 /Type /Font
>>
endobj
5 0 obj
<<
/BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding /Name /F3 /Subtype /Type1 /Type /Font
>>
endobj
6 0 obj
<<
/Contents 17 0 R /MediaBox [ 0 0 595.2756 841.8898 ] /Parent 16 0 R /Resources <<
/Font 1 0 R /ProcSet [ /PDF /Text /ImageB /ImageC /ImageI ] /XObject <<
/FormXob.c7485dcc8d256a6f197ed7802687f252 3 0 R
>>
>> /Rotate 0 /Trans <<

>> 
  /Type /Page
>>
endobj
7 0 obj
<<
/A <<
/S /URI /Type /Action /URI (https://jutacomplinews.co.za/media/filestore/2019/12/Ombud_trends1.pdf)
>> /Border [ 0 0 0 ] /Rect [ 29.34646 349.6918 289.043 363.1918 ] /Subtype /Link /Type /Annot
>>
endobj
8 0 obj
<<
/A <<
/S /URI /Type /Action /URI (https://faisombud.co.za/wp-content/uploads/2019/12/FAIS_Ombud_Annual_Report_2018-2019.pdf)
>> /Border [ 0 0 0 ] /Rect [ 29.34646 323.6918 169.4165 337.1918 ] /Subtype /Link /Type /Annot
>>
endobj
9 0 obj
<<
/A <<
/S /URI /Type /Action /URI (https://jutacomplinews.co.za/media/filestore/2019/12/Ombud_stats1.pdf)
>> /Border [ 0 0 0 ] /Rect [ 29.34646 297.6918 233.603 311.1918 ] /Subtype /Link /Type /Annot
>>
endobj
10 0 obj
<<
/Annots [ 7 0 R 8 0 R 9 0 R ] /Contents 18 0 R /MediaBox [ 0 0 595.2756 841.8898 ] /Parent 16 0 R /Resources <<
/Font 1 0 R /ProcSet [ /PDF /Text /ImageB /ImageC /ImageI ] /XObject <<
/FormXob.c7485dcc8d256a6f197ed7802687f252 3 0 R
>>
>> /Rotate 0 
  /Trans <<

>> /Type /Page
>>
endobj
11 0 obj
<<
/Outlines 13 0 R /PageMode /UseNone /Pages 16 0 R /Type /Catalog
>>
endobj
12 0 obj
<<
/Author () /CreationDate (D:20260219170355-02'00') /Creator (\(unspecified\)) /Keywords () /ModDate (D:20260219170355-02'00') /Producer (xhtml2pdf <https://github.com/xhtml2pdf/xhtml2pdf/>) 
  /Subject () /Title () /Trapped /False
>>
endobj
13 0 obj
<<
/Count 2 /First 14 0 R /Last 14 0 R /Type /Outlines
>>
endobj
14 0 obj
<<
/Count -1 /Dest [ 6 0 R /Fit ] /First 15 0 R /Last 15 0 R /Parent 13 0 R /Title (New trends revealed in annual FAIS Ombud report)
>>
endobj
15 0 obj
<<
/Dest [ 6 0 R /Fit ] /Parent 14 0 R /Title (New trends revealed in annual FAIS Ombud report)
>>
endobj
16 0 obj
<<
/Count 2 /Kids [ 6 0 R 10 0 R ] /Type /Pages
>>
endobj
17 0 obj
<<
/Filter [ /ASCII85Decode /FlateDecode ] /Length 3152
>>
stream
GauHLgMYcg'n,gXbY(do^h.i+4M'cs)tY7j@f\"c^Pp6r`.[2"1Sb]erV3NY_i%+@a%C=i$a;4G1UA`MYIuhWk2PEhhg*K!T@`GcNQ4/RXgcL^SWKt'A&#0"^>\+Xl''^8mr"r$s!9U!SqLfWjEXr(;9\(&QR/@s;V-uYAEu`Lqhr,^-U-E?]`'`PFb2:WA!UZ.j(CYCqmjr@>VD!ujog,IAk_SE)EdEmNZYMS8=_1%'6[s%/&A[/oHrP5_/@lWm>k9Y-O*<YYq+FGl,TRZQM8UAF5=sd0Yj"gmHTZ3niV\d>M%)WkZJm6O)uReW;3A4>J6BrTdi;+qYBP2>CU'3p=u;?]R92(NBcjB\g\TTj<_"^SP[?^([ON<MQ/.MU;<2B]Zp1_ebU*QfZ&1Km5RIp^#14:h&g]%n/Xa_;I!HCYD$H!n!#I""7n9k,;uR^l@Jar`aJAfI(P(;0;0^b8(:5A4`&\VEBO7]%tZVp*i.BFTSN=C,.@=r:97Hi.5^O:'YG%^.iZKtVF(E&Y!:^HgNq<`\9j=;I4al^^#\5Bf_\"ZP:>S<P8I(bYP2MA9ebFI]JrU?QoS"\\QR(F,`CJ(2%+<2>JcNXZ5-(\YPLtb4+l@mDJsF]hnnnUE(sbT27p;:q.,)n[SiM&*s>ZdZ'W2BYDcId\*PBY=6Jph\a^aUY"/!fqD\Udk5+id`G$;/hu6[Ep*cheX3WXW%Pkuo*!:]j^R=n+l@d`;-Os$5MV7ju9'1&/"u@%iY_?27QVC-*bscnGP)<#"c-AGY*I3>/F3-CWAW(Il!Q[.CfG::":1_$Bi+W5_r?oj)hA!U;."MG$b:uC;=m%kaRV&Nps0'AM%M*;jb@:2TmE;cn%pA!J?l?n3iYi&rno@0,A%b<*=)Wc/c8-]8`(S!)0K)$S9oHHVnc^G,d'>^d;Vpu>m*pRaiHa:eQgD(4o0$"b#B#g.WA.r_?n@t@&=uhkcXU\K+b\+aOO\"tFq;GKBB)/!cD?<rhg]^IoWo-fDB-6*qDoCq-ThP`#1:R0^j2X_(T"9-%3Co<d:Z&15'^1cX\]Ah6f`OC$J"V]3$Q)qZNPN5$U'V`-5cqg`7W>+lo-'I/2W.bcm*3UB=ckU-)_LO-Z$r#0XNco6CQ2I*iO'Fd/s)T2(^c%*&mH:`!"o#]=#/')=5GF:5l(e(9*p8Q_=snP/bi-ohujVA4@Q:ZgWJ25;(*8]14@fAab=]'H6QOffuW>`%lD.*rNnVf6XB(K_&<g:A6<8pZNSuaD$V=FJh*4Rep+#>gGpLiB'e;K$L1a@sQ>686*)/9+k>i__[WuI4)6k)-UO8,ld!snJ7dUPB`2i+&XnTq@($/@%g^HlS:,?q#$D$Xh^f+e@=D*W.CnH]08"F=YAJl$tMHokC+.4I!]f"hd42"Wfj:EiQjhh'sRH1@#=^J-[taWY3OY0:6bs[:ofHQ`n[AqNSY3Q*^ibW;a&?fEt1LT5IDZ<N<22r3:-XZZffQj+<2qU0S^p>8R?,Ic'[d5f-%f5dDH,5ol4-r!/;7^Z>$9pNlYnEj0T^>,'0Gt's2S=<0f,")\)11]lb).g\sMmMh5p/]WqN3J>M`lG1qI)(oPMufE]JOfi<Qb0qsd4R2CQa)3g\,@'-:@\DOTOOr]2fg[P+k&W&@bePciE/\5%B^nT:0'L&_CYN"pJ(F6g-bGeY$HuEh&B\>QY,d6=s:=`o)RS!15d51H437.;VT"RfCBc/*FYBWA)(tGMshtnr;8aB"PXSGJ6T<^S?'P/aq%u41ljW0d/864r\"6TLDf&P'm$rbgWB>XY)ic]1u2P55l*)Q\u\/2#>1j2,@5@k(+"<SlY>+dl[9hIQ;*_T58K:>eLeTP9Mlr\9TRgKSKOGoLZ#uZH+e@>?/f,+$@_&"27PdP"eo0"IX.7U:!0`%m:;fA8Mja#mFnHIa`?esN96f5XaBGsS5DJJJVW_%gg[)&[)Bsuu"S`QDkYJO^l_mMeOi'EU(-<#fl3CYTO'FcIa&R-1<$nt9%!5i)(B,]Cn,!2*l/<O==%*+,*B`J9S97hZgCH=QQHm01J7B\BgPfcU=nXZ*\<>eIs'WdES$40@/'39nrU7a\=1lO)#%mN`NRi3,ACJb[4p6CL=NB*T:*9jCBG!jqb0^mYK@5X$)6aWqAP@n8sZs6q%e\ff@f*cnqcq>LGrT/hBK#raTU:ZptIG7b4iJ*d&nH7[iY%7j;9-\/qUs^V(c$h27NqOF`KYToG1f*b@j*>&Kff9K+\5QEEM!o1&"gSBsaX[\Z1SJ]J'\&FbJP>7U#,f/b:CD:R[gMF:7tXrZE-1ZdU4`m=!6#2]@t^XP8pW:Zo3%PNi^DZ`2hJ]EGp*sDdnobjrm:`%dE@K3ghc)BA+prTjh5b>H9gBLJ_jUQ%EUDn>4\r79%dNi(,27lj_S8s]^.$8nr.kCoVooXNd,J9O8:R'W$f74;mD`T]I4mWf!@$V1u`a7Q7lJ"UZ/"OU8>%*+DHh8;^3%oE(V@9L,^plTJ[Y=m"B0e<XcT*.NLQ=ag@n'EWsuYZBuioqLS-2o]EC(,G[pVZ04maQ!IINF^c<\K)<F'*QU^c,FS[!/7hPk#+mKU0gnKdRsuQ=8lT$8.g#.de@f:C5uJ`61,G&Y-8`LZ3nDf\Q3A%4-I2nQUXpeffo!,,Osd"e8_B,!O0.U\-Z4u**04SL"KVep:!uTHjX*8$eqoP<ZBi^/Q^X)e(hj*gikP],onMX=,Ge,X)Z:',QrcJedW<nK*^`Thg4=fr?L+<LcV#;,]<Fgm!_cM-PMh>lHjsg@fDFT#G?1U2q"ibPK#i)\Qn3(4&O\-$T1eAJrL&+CpV-*!C%YdR*\\gB+Kob?mo/$l:4cs]4^UGg&Um5a6df2;dR>2On\>QF3Z07J-$CS/V(dO$N-T31k>E%,bT=0LH.dS9[lqFJTb4Q'[Z,s?9(U&V(/4-Y@dD.2\T'p$p$YVSp#P0up*c4!fY3(@[eNT(f\%:l8[h"pE>TZ:I6sLfR'Z<22l/RBURq*SY?fgZ#OLc$a]r^E]Ys%tHBa6j(A)@B<-_R2Q3*nBlEV:GW?#D<UVRrb>&MK?)O:!3TN`AGA*Br&*%om3You_jC%Hp^aW+*GCf"9^2S.Yid4H(d6s7JJ4,)[Y0::j[k\+>iJaDC2B%J=?~>endstream
endobj
18 0 obj
<<
/Filter [ /ASCII85Decode /FlateDecode ] /Length 2347
>>
stream
GauHL9p=>A&\ZMokbC$n6]2XM8OqO)8\&SOGN)J"Eq"c,5m\ElO9&1`rdA*38:>b(:U893em=48csO!6CH/1?5-b#k[RBRbo]@m*32'>HE>k[\qM"p[]).H4Pg5o,]mK?aD#7#7NllXYaJuON<(WAlGo\R$WgYT<8\USD8X@`Lk3h^5I(kLDCWRchV0SNY4I\iD3h,YbkFZ71Lr5]q\O^B)N"4`jK%ofEP&q;4Gtb9)ib1N6B/9[1TQh5`*/oP0jl^rG`GTA[W4Sd<Nq_VDasnn1a)?r9UcP]m<XrIE:V*;&s*:g%SL8?Se@+_u4]_)JH@5VKRGO5NX")QS;/*+3DJ-OQG8k;H7_>Peg2oR,l<gpp$d?Mt.%;O34QFHg)_;_hNQ.0WooVpR/'H[_A(;Cd[a6%EFf+j;G^<-jmC-PSB2,Gc[Ah:B<`YV`_/6\cSG-+-7eGK>Sbh-"lfQolBq3*bCD/n>1gSf,%UR>pG_7e5=-O\\Uhk":2!7GQ_.?Wog6rghaXOhl:_F5@QD>SdYgqk/Zptba)!A+5;-eH(d9YF05#G@#GrjtWIG$JK#$r5c5s2lsab<er1i<PA"89H[^jQ,k&GQ\ck&IaJY^"#lniQVn=*-*#XnS]XOM$bW0#>]X`)3taPF86-H)F8?lS@D,4DdJ1X>PDk*+ul9FOMIE8H'N>*9.f"g$8u1G><51J2g$i!4p)!$n\+XL%Dlu.-X`#i[@P6Z$91$U9>bE@J+r&6['"dmMR.-XD6_ILn24[LJUIL218Ds=,qqVe-:&[U\]_M"F-%X;0Fo*n=kp=`Xdi0__oR!dm\fQQj2J6ekA7R8J7U7m?D_tI86'ua9ge'fN6oCqPFn?<Da3;1f.3%C==!-EjRFl]R6g]f!SLH\J746FOfnsbVDL(?*#!aSL7hUn/g!TC6W?%kmp8JGEKL>]FML@m;_=6K*9\h`sX#="2W/3Ni.Ho(brcgrl,WP&6^`C2(3UHoH#P1Cl;gIfhPG+s1(e$>Ld]%o-W;\Q1M-9=8:)6+IBnr&GZ25I'Yr[#12_<D@<M7,JDR?1`Dm-&/d`=6)Ng$UaZ@YYi/$UBn2Dpm6$nT0>%9J2Z`sQ5n,lfBlB(p94u@%)&P!uTaO8k/25OF@j5FeKcu0oE34X0qUJE=>mWW5B5@47;PC.Cdm/$*QThq7G8;;2W<*\C=E`dr&hW:QI(hQp^=<]U!HKljd-4,1S@V>"W"2D=Rl&7h3XS$"i<oENC)Ni.g\lCrTHp*]#+*U^,PiP/H8F1kV%&sCZ7alC0oH1];scSt'r,PciTYm'`gE(nEn\'1M.5)j]'J]V5SqSOE8$3QE[32>a.3M'7EJP<!?rON9r@IO9eoG?3"ka*OUW>9imgbqcLO2nl+]joELa_&#sKi'[T&EHSH0GO0u(m4d5"J:d]TCn[Y5+%HL>t]g4*!XHXR@`:g]l*r7bo\T%o#bU=S/_JH9`GJ/n&4GX7=jJ)Er*$M7AFD`j$0NGED??j7WOjGm&o<gTS_.83<f^I(D?7.<V5:LN5X+:$s)d[D,WLuR)Mcfa9mK9R1BCgXEl&@AZ5?0i$=&a#"U^8O=8Q0=3D4l-\_(4/.N5#8?$(A>i)WDtMqHSbVsfpIuSFFMsa"7b5@8/OCQ'F'R(.mV.$G%n'><HACr@CCK7\tUV21H,fi*(JRt3h4=iAbIl+%NWG<kAOI1R\b#8'PA]>&o_M/qSsBJ*V0*a+KW`$aquA(mGmf%$p%H4(ar<pSV!4"YF_S&QsXcGlm=GiS8]\]77+i.!6q<fbE^$m5R6F+U(j23+oW@'!uWp`W6T4.4_QOQhqsASdsRVGB<IPQ:=4uj&U-+L-36"D@c"#8bZnr?pUSnGI81U9'!P01>,4P)OX18@.\on<s5H'_PJL/%K5HDmU@1qIYp8Te*unW^I5B)/e,S==0SshCC@V7<i<QpA'TFo8mE<?=]1RtZ,_9f,K0'f2=Y,_?&UhS/lfcgYl04u?oFp_N!tH]3DSU4!)ZDp<\@I6g;3EJcX6YG$f!j#7HQM0,X,N,!FA02R3ka)Rhl?s`*CbS,W0PK!FfO+FBarV7n.8'/@.8mgo/P"3BQA+IF5nfMo6<H(%`O;>h$@jRLT3sVUf-/(&Vd,jU-;@"39bN@A9,Jj01tUCgGR3NT`i$^NEd&6p?NTG%4r&Bi5#T4:$C-;9@Hu%0)Y;1Dg*3C+HXblaU#u1Q;P@!H]G9JHG2l-r+e%#7U@)66)$m4W\6pAQs7:IX,aAV7<@NM\Ak@6hS8Hh*lA0R(QJFZ:ufM:$T1],U[oQ@-t]<p!tS**>:c/8s'XNWkdTm`P`9T<(cFMf,:,;eA*8>A.(]:7o,HFQ~>endstream
endobj
xref
0 19
0000000000 65535 f 
0000000073 00000 n 
0000000124 00000 n 
0000000231 00000 n 
0000000630 00000 n 
0000000745 00000 n 
0000000857 00000 n 
0000001125 00000 n 
0000001346 00000 n 
0000001587 00000 n 
0000001807 00000 n 
0000002106 00000 n 
0000002193 00000 n 
0000002446 00000 n 
0000002520 00000 n 
0000002672 00000 n 
0000002787 00000 n 
0000002854 00000 n 
0000006098 00000 n 
trailer
<<
/ID 
[<3cbc515213119f8bb712490148bfedb5><3cbc515213119f8bb712490148bfedb5>]
% ReportLab generated PDF document -- digest (http://www.reportlab.com)

/Info 12 0 R
/Root 11 0 R
/Size 19
>>
startxref
8537
%%EOF