AI and ethics
As decision-making factors using artificial intelligence (AI) become more accepted, pure economics might not align with the softer strategies of a bank. Many financial institutions are questioning how artificial intelligence must be governed within an organisation and how it can be taught to align with a bank’s brand and ethos, but without influence from human judgement. So notes Finextra in a recent posting.
While AI has dominated news headlines, the majority of global announcements and research has been around the ethics of the actual technology and how to manage or avoid bias in data. In April 2019 for instance, a fortnight after it was launched, Google scrapped its independent group set up to oversee the technology corporation’s efforts in AI tools such as machine learning and facial recognition.
Another articles in the Finextra series:
AI and enhancing the human element in financial services