The Financial Sector Conduct Authority and the Prudential Authority have released their first joint report on Artificial Intelligence in the South African financial sector, providing the most comprehensive view to date of how AI, machine learning and generative AI are being deployed across banks, insurers and investment firms.
The findings ...
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The Office of the Tax Ombud (OTO) has made its strongest call yet for greater autonomy from SARS, highlighting that its credibility and effectiveness depend on fully independent oversight of taxpayer rights. In its 2025–2030 Strategic Plan, Tax Ombud Ms Yanga Mputa stresses that legislative and governance changes are needed ...
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The Financial Sector Conduct Authority (FSCA) has issued a public warning alerting consumers to unauthorised financial services activities conducted under the name AI JSE Pro. The entity has been using the FSP number 51709, which belongs to JSE Private Placement (Pty) Ltd, to promote investments and solicit funds from the ...
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By Lee Rossini
Personalisation in financial services refers to the process of tailoring advice, solutions, and ongoing support to the unique circumstances, goals, behaviours, and values of an individual client. Personalised advice involves a deep understanding of a client’s financial position, aspirations, risk tolerance, life stage, and personal preferences. This approach goes beyond generic product recommendations and instead focuses on building a strategy that reflects the client’s identity and life journey.
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