CPD FAQs
LOGGING INTO THE CPD TOOL
How do I access the CompliNEWS Financial Services Intelligence Watch, CompliNEWS Ethics or CryptoCompliNEWS CPD tools?
- Visit passmasters.juta.co.za.
- Enter your email (same as your CompliNEWS login) and password.
o First-time users: Your password is set to 'changeme'. You will be prompted to update it before proceeding. - Once your password is updated and/or inputted, click Continue to access your CPD assessments.
COMPLETING A QUIZ & DOWNLOADING YOUR CERTIFICATE
- Log in to the Passmasters CPD tool as above.
- Click My Courses.
- Select the course for the current cycle to access all FPI and CISA quizzes for this period.
- Select the quiz for the relevant month, then click Attempt Quiz.
- Answer all the multiple-choice questions.
- Click Finish Attempt (bottom right).
- Click Submit All and Finish, then confirm by clicking it again.
- Your score will be displayed out of 100.
o If you achieve 80% or higher, you can download your certificate.
o If you score below 80%, you may retake the quiz. - To download your certificate:
o Click Certificate of Completion and then View Certificate (PDF).
o Click Download Certificate and save the PDF for your records. - To record your CPD hours, log in to the FPI or CISA CPD platform as required and submit your downloaded certificate as evidence.
SUBSCRIPTION & CPD ACCESS
Can trial users access CPD assessments?
No, CPD assessments are only available to paid subscribers.
Why does my certificate say “Not Available”?
Your certificate will only be available once you achieve 80% or higher on the quiz. If successful, the button will change to Launch for downloading.
How many attempts do I get to pass the quiz?
You have unlimited attempts to achieve the required 80% score.
I am not a member of CISA or FPI. Can I still complete CPD assessments?
You can complete FPI assessments and receive a certificate even if you are not a member.
TECHNICAL SUPPORT & ENQUIRIES
Telephone: +27 21 659 2300
E-mail: info@jutacomplinews.co.za
