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02 April 2026 Financial Service Intelligence Watch

SARS steps up employer enforcement, compliance gaps under scrutiny

SARS is intensifying its enforcement focus on employer tax compliance, with particular attention on the use and potential abuse of the Employment Tax Incentive (ETI). Daily Investor reports that a landmark test case currently before the courts could affect more than 330 employers identified as having potentially claimed ETI credits ...

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Cartrack settlement signals rising regulatory focus on complaints outcomes

TimesLIVE reports that Cartrack has entered into a settlement agreement with the National Consumer Commission, confirmed by the National Consumer Tribunal, to resolve 167 consumer complaints under the Consumer Protection Act. The matter, referred to the Tribunal on 2 March and confirmed on 25 March, results in a consent order ...

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Working Smart

By Lee Rossini

Although still in its infancy, the term agentic AI is being heard more frequently. It refers to AI that can act autonomously to achieve goals, make decisions, and adapt to changing environments with minimal human intervention. Unlike traditional AI models that respond only to direct prompts, agentic AI systems are designed with a sense of 'agency': they can plan, execute multi-step tasks, interact with other systems, and learn from outcomes. These systems often combine reasoning, memory, and tool usage, enabling them to operate more like digital collaborators than passive tools.

CPD

Subscribers are reminded that they can complete monthly CPD quizzes and claim CPD hours before the 31 May deadline. View the CPD FAQs for more on accessing the CPD quizzes.

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