By Compli-Serve
Artificial intelligence is no longer a future prospect for financial services – it is already reshaping how firms operate, how consumers access advice, and how regulators supervise the market. In a speech delivered on 19 October 2026 at Bloomberg’s UK Policy Series, Jessica Rusu, the FCA’s chief data ...
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Citywire reports that the UK Financial Conduct Authority is calling on major AI providers to use clear, proportionate and consistent disclaimers to help consumers understand the limits of financial information and advice generated by chatbots. FCA chief data, information and intelligence officer Jessica Rusu said consumers are increasingly turning to ...
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The UK Financial Conduct Authority (FCA) has banned former Vector Wealth chief executive Jeffrey Dawkins and fined him nearly £270,000 after finding that he dishonestly acted as a front for a disqualified director who used the FCA-authorised firm to promote high-risk mini-bonds. The FCA said Dawkins falsely represented that ...
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By Lee Rossini
Systems thinking is a management approach that examines how different parts of a business interact to influence overall performance. Rather than treating problems as isolated events, it considers the relationships, processes, feedback loops and underlying structures that produce particular outcomes. It recognises that decisions made in one area can have unintended consequences elsewhere. For example, in financial services, reducing the time allocated to client verification may improve onboarding efficiency but increase compliance risk, regulatory breaches and future remediation costs. Systems thinking encourages managers to evaluate these interconnected effects before making decisions, supporting a more holistic understanding of business performance.
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