Existing approaches to legal services complaints handling ‘might not be suited to the challenges posed’ by the age of artificial intelligence (AI), the Law Society has warned. According to a report on the Legalfutures site, the Legal Ombudsman (LeO) ‘may have to revise its approach’ as use of AI continued ...
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OpenAI has launched a new personal finance capability within ChatGPT for US subscribers, allowing users to connect bank accounts, investment portfolios and spending data directly into the platform to obtain financial planning insights and budgeting support. According to CityWire, the tool integrates with more than 12 000 financial institutions through ...
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The Australian Securities and Investments Commission (ASIC) has issued a warning about the growing use of fake crypto trading platforms being promoted through WhatsApp groups, Telegram channels and social media 'investment tip' communities. According to ASIC, scammers are increasingly impersonating successful traders, financial influencers and investment professionals to lure retail ...
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By Lee Rossini
In the current environment, fee transparency is a defining characteristic of a trustworthy and sustainable business. Clients are informed, cautious, and demanding about understanding what they are paying for. Transparency is both a regulatory requirement and a commercial imperative. Businesses that clearly explain their charges and value proposition are more likely to build long-term trust, strengthen client relationships, and differentiate themselves in a competitive market.
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