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17 April 2026 Financial Services Intelligence Watch

Remediation matters but does not cure non-compliance

By Compli-Serve

A recent High Court ruling involving a Financial Intelligence Centre enforcement matter has brought useful clarity to an issue that often arises in practice. The question before the court was whether the regulator and its appeal structures are entitled to disregard remedial steps taken by a firm after ...

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Whistleblower incentives shift compliance risk dynamics

By Compli-Serve

South Africa’s proposed Protected Disclosures Bill introduces a notable shift in the whistleblowing landscape, including the potential for financial rewards where disclosures lead to successful enforcement outcomes. This marks a move towards a more structured and incentivised reporting framework, aligned with international approaches seen in jurisdictions such as ...

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FAIS Ombud complaints highlight persistent advice failures

Recent commentary, as reported by Citywire, highlights that while the majority of financial advisers operate within the rules, recurring complaints to the FAIS Ombud continue to stem from basic process failures rather than complex misconduct.

Common issues include poor disclosure, weak record-keeping, and inadequate communication with clients - particularly where policy ...

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Working Smart

By Lee Rossini

One of the trends facing the financial services industry is an underappreciated challenge: a shrinking and aging adviser workforce. This is not a temporary disruption but a structural issue that is reshaping how businesses operate, serve clients, and plan for the future. Talent shortages are becoming more acute precisely when demand for financial guidance is rising, driven by longer life expectancies, more complex investment environments, and increased individual responsibility for retirement planning.

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