By Compli-Serve
The FSCA’s launch of the Omni-Risk Return (ORR) consultation is accompanied by two key documents:
Together, these documents give compliance officers their first real insight into the data structure ...
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Clyde & Co LLP reports that South Africa’s financial regulators are pushing institutions to strengthen their ability to withstand cyber threats. The Prudential Authority (PA) and the Financial Sector Conduct Authority (FSCA) have already introduced Joint Standard 1 of 2023 (IT Governance and Risk Management) and Joint Standard 2 of ...
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The Financial Intelligence Centre’s (FIC) 2024/25 Annual Report reflects a year of intensified compliance oversight, stronger enforcement, and tangible contributions to South Africa’s fight against financial crime. With the country on the brink of exiting the FATF grey list, the FIC’s activities underline the central role of compliance ...
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By Lee Rossini
An unforgettable client experience (CX) is emerging as a key differentiator in the financial services environment. A strong client experience strategy is no longer a luxury; rather it's essential for building trust, driving loyalty, and creating long-term value. But what exactly is a client experience strategy, and how can a business design one that resonates with clients and sets their business apart?
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