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02 March 2026 Financial Service Intelligence Watch

FAIS Ombud reinforces duty of care in ‘unsuitable’ annuity advice ruling

The FAIS Ombud has again made it clear that disclosure alone is not enough. Advice must be suitable, contextual and defensible.

In a recent ruling involving retirement annuity advice, the Ombud found that an adviser failed to properly consider the client’s personal circumstances, particularly the existence of a financially dependent ...

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Gambling advertising clampdown signals rising conduct risk

Business Day reports that the Department of Trade, Industry & Competition intends publishing new norms and standards regulating gambling advertising before July 2026. The move follows mounting pressure over the scale and social impact of online betting marketing, with proposals expected to address advertising times, influencer and sports sponsorships, and ...

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Working Smart

By Lee Rossini

In today’s environment, clients no longer have to choose between human expertise and advanced technology. Powerful financial strategies emerge when experienced planners work hand-in-hand with artificial intelligence (AI). By combining emotional intelligence, professional judgment and cutting-edge data analysis, clients can receive a more comprehensive, personalised and efficient financial planning experience. Below highlights the benefits each brings, and how together they create a superior client experience.

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Subscribers are reminded that they can complete monthly CPD quizzes and claim CPD hours before the 31 May 2025 deadline. View the CPD FAQs for more on accessing the CPD quizzes.

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