By Compli-Serve
The financial services industry has long relied on referrals to grow business, particularly in the investment and wealth space. Introductions are part of normal commercial activity. But the line between a simple introduction and an unlicensed intermediary service is crossed far more often than firms realise.
Recent industry ...
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By Lee Rossini
Understanding the basics of behavioural finance is essential when giving clients financial advice. While traditional finance assumes clients make decisions rationally, behavioural finance recognises that people are influenced by emotions, mental shortcuts and unconscious biases. These influences can lead clients to make decisions that conflict with their long-term financial interests. Understanding these behavioural tendencies is crucial – not only to support clients to make better choices, but also to improve engagement, trust and outcomes.
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