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20 May 2026 Financial Services Intelligence Watch

The future compliance officer may need behavioural intelligence more than technical intelligence

By Compli-Serve

An important debate within the global compliance profession has recently been reignited: what will ultimately distinguish successful compliance professionals in an AI-driven world?

While artificial intelligence is expected to transform many traditional compliance activities over the coming years, the long-term value of compliance professionals may increasingly lie not in technical ...

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AI Policy embarrassment pushes government towards expert oversight

Following an embarrassing episode regarding the draft national policy on artificial intelligence, Communications & Digital Technologies Minister Solly Malatsi has assembled a team of experts to help him manage the matter. As previously reported in Legalbrief Today, Malatsi was left red-faced when he was forced to withdraw his department’s draft ...

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Working Smart

By Lee Rossini

Clients no longer expect financial advice to be built around broad demographic assumptions or standard investment templates. They are seeking advice that reflects their personal ambitions, lifestyle choices, family structures, career paths, and changing attitudes toward work and retirement. Personalisation in financial advice is an expectation of today’s clients.

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