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Financial Services Intelligence Watch
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02 December 2023 Ethics

South Africa

What does it mean to be professional?

By Lee Rossini

Financial products and services are intangible. This makes it impossible for clients to assess the products and services before purchasing them. This means that professionalism in the financial services industry is not just a desirable trait but a crucial foundation for success. The industry demands a high ...

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Back to basics: key ethical principles in financial services


In the ever-evolving world of finance, where complex products, technologies, and regulations continually reshape the landscape, it's crucial to revisit the foundational principles that underpin the industry's ethical framework. Financial services, whether in banking, investment, insurance, or wealth management, are built on trust, integrity, and the unwavering ...

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Insights from the 2023 Global Business Ethics Survey by ECI

The Ethics and Compliance Initiative (ECI) stands as a significant organisation, offering invaluable insights and leadership in the realm of ethics and compliance. Since its inception in 1994, ECI has undertaken a comprehensive longitudinal study, examining workplace conduct across various dimensions. Recently, ECI released its findings on the five trends observed ...

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Working Smart

By Lee Rossini

In the personal and professional development space, psychologist and academic Carol Dweck has written extensively about the power of mindset in her groundbreaking book Mindset: The New Psychology of Success. The book delves into the transformative idea that our beliefs about our abilities fundamentally shape our lives. At the heart of her exploration is the dichotomy between a fixed mindset and a growth mindset.


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