The Ethics Handbook Series from the Ethics Institute is a key part of thought leadership and well worth downloading. The handbooks contain practical and leading practice guidance for professionals working in the ethics and related fields.
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South Africans have recently again been made aware of the poor treatment whistle-blowers receive. In their testimonies at the State Capture Inquiry during March 2021, two specific whistle-blowers, a former partner at Bain SA, Athol Williams, and former Trillian Management Consulting CEO, Bianca Goodson, brought the plight of whistle-blowers to ...
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By Lee Rossini
How would you rate your ethicality relative to other participants in the financial services sector? According to authors, Bazerman and Tenbrunsel, writing on behavioral ethics in their book, Blind Spots: Why We Fail to Do What’s Right and What to Do About It, ‘we are unaware of ...
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If your organisation hasn’t yet realised that your people are your number one asset, you are behind your competitors. Companies that systematically invest in attracting, developing, and retaining the best people create a differentiated advantage in the market. Yet in our experience, notes Reshmi Paul and Jeff McLean writing for the ...
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By Lee Rossini
At the heart of the client-adviser relationship is trust. For a client to take a financial adviser into their trust is a sensitive and delicate process. Building trust always requires the same basic elements: truth, sincerity, perceived value, and the client’s confidence in the adviser. There are several principles that should assist in building trust between a financial adviser and client.
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