Ethics: why the fuss?
A sobering albeit cynical take on business ethics by Prof van Vuuren.
Prof Leon van Vuuren (article first appeared in the Ethics Institute monthly newsletter)
This is a satirical account from the point of view of executives who see ethics as a 'soft' issue. Some may think it is an ...
Satisfactorily resolving client complaints
By Lee Rossini
Attending to client complaints satisfactorily is part and parcel of any business. However, very few business owners are aware that the way a business deals with a complaint is an important aspect of service delivery. When a client complains, it is essential that the business manages ...
What does business ethics mean?
The Volkov Group
Forgive me for the title of this posting – I am trying to make a point; a rather obvious one. I confess I did not take philosophy classes in high school or college. So, I may have missed the boat on this issue. But ...
AI and enhancing the human element in the financial services industry
At a forthcoming summit industry experts will be discussing how the financial services sector is in the vanguard of deploying AI on a global scale and whether the technology will be a transformative force or has the potential to act as an existential threat.
According to a report by ...
Ethical AI in financial services
Tech Tuesday blog (LinkedIn)
Meet Clara Durodié: A technology strategist specializing in ethical artificial intelligence (AI) for business growth and profitability in financial services.
Clara is internationally recognized for her expertise in corporate governance of AI, strategy, business performance, digital transformation, and strategic use of data. She is an adviser ...