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FAIS Ombud Index

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Working Smart

By Lee Rossini

An emergency or crisis can appear in any number of different guises and unfortunately, we may not be prepared to deal with every incident. Deena Katz, a well-respected authority in the USA financial services space, has described the guidelines that should be followed in an emergency or crisis. She suggests that business continuity plan should be divided into two action plans; one for during a crisis and one for after the crisis. 

  

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