By Lee Rossini Changing client expectations in financial services have undergone a transformation over the past decade, driven by advances in technology, increased access to information, and evolving client behaviour. Clients are therefore more informed, more demanding, and less tolerant ...
Read More ...By Compli-Serve | Inspired by insights from the FSCA Industry Conference 2026 There is still a lingering perception across parts of the industry that the Conduct of Financial Institutions (COFI) Bill is something on the horizon. Something to prepare for. ...
Read More ...The following matter was handed down by the Financial Services Tribunal on 11 March 2026: · Benguela Global Fund Managers (Pty) Ltd v JSE Ltd & Mr Price Group Ltd · Case number: JSE 2/2026 Key words The Financial Services ...
Read More ...By Legalbrief Today The SARS says it is ramping up efforts to disrupt the illicit economy in the country, specifically targeting corruption in government departments – including among its own officials. BusinessTech reports that it said it is committed to ...
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By Lee Rossini
Changing client expectations in financial services have undergone a transformation over the past decade, driven by advances in technology, increased access to information, and evolving client behaviour. Clients are therefore more informed, more demanding, and less tolerant of inefficiencies. Financial institutions that don’t recognise and adapt to ...
Read More
By Compli-Serve | Inspired by insights from the FSCA Industry Conference 2026
There is still a lingering perception across parts of the industry that the Conduct of Financial Institutions (COFI) Bill is something on the horizon. Something to prepare for. Something that will arrive in due course.
That view is already ...
Read More
Financial Services Tribunal ('FST' or 'the Tribunal')
Parties: Benguela Global Fund Managers (Pty) Ltd v JSE Ltd & Mr Price Group Ltd (case number: JSE2/2026)
Judgment date: 11 March 2026
Keywords
FST lacks jurisdiction to reconsider JSE decision made under JSE Listing Requirements – Such decisions do not qualify ...
Read MoreOn 14 October 2006, Complainant went to Respondent’s furniture shop, Barnetts at Port Shepstone, Kwa-Zulu Natal. She wanted to buy a small television set and a small stove.
Gumede vs. JD Group (2008) (Credit Life insurance)
CONDUCT OF BUSINESS REPORT FOR THE PERIOD ENDING
By Lee Rossini
Changing client expectations in financial services have undergone a transformation over the past decade, driven by advances in technology, increased access to information, and evolving client behaviour. Clients are therefore more informed, more demanding, and less tolerant of inefficiencies. Financial institutions that don’t recognise and adapt to these shifting expectations risk losing clients to more agile and client-centric competitors.
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