* Comments must be submitted by close of business on 30 September 2026 to SARB-FinSurvDocuments@resbank.co.za, using the prescribed Annexure A format. *
National Treasury and the South African Reserve Bank have published the draft Crypto Asset Manual for cross-border activities for public comment, signalling a major shift in the ...
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The FIC has published Draft Directive 12 for public comment, proposing that specified accountable institutions submit their Risk Management and Compliance Programmes to the FIC annually. The proposed deadlines are 30 September for institutions under items 1, 2, 3, 9 and specified item 11 institutions, and 31 October for institutions ...
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By Lee Rossini
Client feedback is a valuable resource when it comes to managing a financial services business. Understanding how clients perceive their experience is essential for building trust and improving service quality. Listening to clients, and taking their feedback seriously, enables businesses to adapt their business model to remain competitive and relevant.
Read more...Subscribers are reminded that they can complete monthly CPD quizzes and claim CPD hours before the 31 May deadline. View the CPD FAQs for more on accessing the CPD quizzes.
