Recent flooding in the Western Cape has once again highlighted how environmental events are increasingly translating into significant financial, operational and governance challenges.
According to Moneyweb, severe flooding and storm damage across the province last month has already resulted in losses exceeding R9 billion, with final assessments still underway. The ...
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By Lee Rossini
In a highly competitive environment where services and products offered to clients are often very similar, what differentiates successful financial services businesses is their ability to build and sustain a client-centric culture. A client-centric culture places the client at the heart of every decision, process, and interaction, ensuring that the business consistently delivers value, trust, and exceptional service.
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