African businesses are increasingly placing environmental, social and governance (ESG) considerations at the centre of their long-term growth strategies as investor expectations, regulatory requirements and climate-related risks continue to reshape the business environment, reports africasustainabilitymatters.com. Industry reports indicate that organisations across sectors are moving beyond viewing ESG as a ...
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By Lee Rossini
Difficult conversations are an inevitable part of working in financial services. Whether you need to explain disappointing investment performance, discuss rising costs, challenge unrealistic expectations, or deliver unwelcome news, these conversations can feel uncomfortable. Yet, handled well, they often strengthen relationships rather than damage them.
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