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11 November 2026 Financial Services Intelligence Watch

UK regulator introduces first regulatory framework for ESG ratings providers

The UK's Financial Conduct Authority (FCA) has announced new rules bringing environmental, social and governance (ESG) ratings providers under formal regulatory supervision for the first time. In a statement issued on 3 November 2026, the FCA said the framework is intended to improve the transparency, reliability and comparability of ...

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Standard Bank faces greenwashing challenge over environmental claims

Standard Bank is facing nine allegations of greenwashing and misleading advertising relating to its environmental commitments and sustainability disclosures. The Independent on Saturday reports that Lawyers for Human Rights, acting on behalf of Fossil Free South Africa and the StopEACOP coalition, lodged a complaint with the Advertising Regulatory Board (ARB ...

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Working Smart

By Lee Rossini

Key performance indicators (KPIs) are specific metrics used by businesses to assess how effectively they are achieving their strategic and operational objectives. They translate business goals into measurable outcomes, enabling managers to monitor performance, identify areas for improvement and make informed decisions. In financial services, where profitability, client trust, regulatory compliance and risk management are essential, KPIs provide an important framework for measuring success.

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