Business Day reports that the South African Reserve Bank is moving ahead with plans to modernise the country’s payment system by opening it more widely to fintechs, payment specialists and other non-bank participants. Speaking at a central bank payments conference, SARB Governor Lesetja Kganyago said greater competition should support innovation ...
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The South African Reserve Bank (SARB) has published its 2026-2027 Research Agenda, identifying five priority areas that will guide its policy research: monetary policy effectiveness, climate-related financial risks, fiscal-monetary policy coordination and growth, competition and inclusion in financial services, and the implications of stablecoins. Of particular relevance to the financial ...
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By Lee Rossini
Systems thinking is a management approach that examines how different parts of a business interact to influence overall performance. Rather than treating problems as isolated events, it considers the relationships, processes, feedback loops and underlying structures that produce particular outcomes. It recognises that decisions made in one area can have unintended consequences elsewhere. For example, in financial services, reducing the time allocated to client verification may improve onboarding efficiency but increase compliance risk, regulatory breaches and future remediation costs. Systems thinking encourages managers to evaluate these interconnected effects before making decisions, supporting a more holistic understanding of business performance.
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