By Compli-Serve
The Financial Sector Conduct Authority (FSCA) is reassessing its approach to the rollout of the Omni risk return, with a likely delay to the planned pilot phase following substantive industry feedback.
The development marks an important stage in the Authority’s broader shift toward data-driven supervision, supported by its ...
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The Financial Sector Conduct Authority (FSCA) has issued Information Request 1 of 2026 (INS) under section 131 of the Financial Sector Regulation Act, requiring all licensed non-life insurers that are members of the National Financial Ombud Scheme (NFO) to submit data on personal lines claims reported during the 2025 calendar ...
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By Compli-Serve
The FSCA has sharpened its enforcement focus on the online trading environment, with particular attention on platforms offering contracts for difference, foreign exchange products and copy trading services.
This is not a theoretical concern. The regulator has confirmed that multiple active investigations are underway, signalling a clear shift ...
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By Lee Rossini
Providing value to clients in a financial advice business goes beyond selecting investment products or delivering market updates. Because financial services are largely intangible, the concept of 'value' must be intentionally defined, consistently delivered, and clearly demonstrated. Value is not what financial advisers think is important; it is what the client perceives as beneficial relative to the cost, effort, and trust they invest. For many clients, value includes clarity about their financial situation, a sense of control over their future, and reduced anxiety about uncertainty. It also includes having a professional who listens, understands their goals, and acts in their best interest. At its core, value for clients means helping them achieve meaningful life outcomes such as financial security, peace of mind, and confidence in their future through informed, personalised, and trustworthy financial advice.
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