Five years ago, worried investors in what promised to be a lucrative offshore investment began contacting SA’s financial regulator, saying something had gone very wrong. Clients of the MedBond group, a network of firms selling insurance and investments, were told their funds were going into a fixed-term offshore annuity – ...
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Business Day reports that JSE-listed Accelerate Property Fund has been publicly censured and fined R500 000 after appointing an asset manager for Fourways Mall without first obtaining the shareholder approval required under the JSE Listings Requirements. The fine has been suspended for three years, provided the company does not commit ...
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By Lee Rossini
Client segmentation is the process of dividing a business’s client base into distinct groups that share similar characteristics, needs, behaviours or financial objectives. Rather than treating every client in the same way, segmentation enables a business to understand differences between clients and tailor its products, communication, service levels and advice accordingly. In financial services, where clients can vary significantly in wealth, financial knowledge, risk tolerance and life circumstances, effective segmentation is valuable.
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