By Compli-Serve
The past week has seen a number of important enforcement and regulatory developments internationally, with clear implications for South African firms operating in cross-border environments. While the activity is largely US-driven, the direction of travel aligns closely with South Africa’s own post-FATF shift toward stronger enforcement, transparency and ...
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By Lee Rossini
Changing client expectations in financial services have undergone a transformation over the past decade, driven by advances in technology, increased access to information, and evolving client behaviour. Clients are therefore more informed, more demanding, and less tolerant of inefficiencies. Financial institutions that don’t recognise and adapt to these shifting expectations risk losing clients to more agile and client-centric competitors.
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