Financial Services Tribunal ('FST' or 'the Tribunal')
Parties: Safire Insurance Company Limited v The Prudential Authority (case no: PA2/2025)
Date: 23 March 2026
Key words
Administrative penalties – Financial Services Tribunal – reconsideration – Insurance Act 18 of 2017 – key persons – prior approval – audit engagement partner ...
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The Financial Services Tribunal has reaffirmed that reconsideration applications must be properly substantiated, dismissing an application brought by Ledwaba Ramadimetja Selina against a decision of the Pension Funds Adjudicator.
The Adjudicator had previously closed the complaint due to the applicant’s failure to provide supporting evidence, specifically payslips to substantiate alleged ...
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The Financial Services Tribunal has upheld two reconsideration applications brought by Atlas Finance (Pty) Ltd, finding that the Pension Funds Adjudicator lacked jurisdiction to determine complaints where civil proceedings had already been instituted.
The underlying complaints related to the withholding of pension fund benefits by the Old Mutual Superfund Provident ...
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By Lee Rossini
Providing value to clients in a financial advice business goes beyond selecting investment products or delivering market updates. Because financial services are largely intangible, the concept of 'value' must be intentionally defined, consistently delivered, and clearly demonstrated. Value is not what financial advisers think is important; it is what the client perceives as beneficial relative to the cost, effort, and trust they invest. For many clients, value includes clarity about their financial situation, a sense of control over their future, and reduced anxiety about uncertainty. It also includes having a professional who listens, understands their goals, and acts in their best interest. At its core, value for clients means helping them achieve meaningful life outcomes such as financial security, peace of mind, and confidence in their future through informed, personalised, and trustworthy financial advice.
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