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18 May 2026 Financial Services Intelligence Watch

Setere v King Price Insurance (Debarment - Retentions consultant deliberately failing to process policy cancellations to protect commission)

Financial Services Tribunal ('FST' or 'the Tribunal')

Parties: Setere v King Price Insurance Company Limited (Case no: FSP66/2025)

Date: 12 May 2026

Key words: Debarment ‒ Retentions consultant deliberately failing to process policy cancellations to protect commission ‒ Whether conduct constitutes dishonesty ‒ Procedural fairness of debarment process.

Summary

Setere was ...

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Tribunal rejects retirement fund loss claim over delayed transfer

The Financial Services Tribunal has dismissed an application by a retired Deloitte employee seeking more than R824 000 in alleged investment losses arising from delays in transferring his retirement savings to Allan Gray preservation funds, in a ruling that reinforces the importance of fund rules, disclosure and realistic expectations around ...

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Working Smart

By Lee Rossini

Clients no longer expect financial advice to be built around broad demographic assumptions or standard investment templates. They are seeking advice that reflects their personal ambitions, lifestyle choices, family structures, career paths, and changing attitudes toward work and retirement. Personalisation in financial advice is an expectation of today’s clients.

CPD

Subscribers are reminded that they can complete monthly CPD quizzes and claim CPD hours before the 31 May deadline. View the CPD FAQs for more on accessing the CPD quizzes.

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