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06 December 2025 Financial Service Intelligence Watch

Khuliso Mulaudzi v Sanlam Developing Markets Ltd (debarment)

The Financial Services Tribunal has upheld the debarment of Khuliso Mulaudzi, dismissing his application for reconsideration after finding no fault in Sanlam Developing Markets’ decision to remove him as a representative.

Mulaudzi resigned from the company at the end of March 2025, but an internal investigation completed before his departure ...

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Mosley Sekatie v Clientèle Life Assurance Company Limited (false claim and policy misrepresentation)

The Financial Services Tribunal has dismissed the reconsideration application of Mosley Sekatie, confirming that Clientèle Life acted lawfully when it terminated his employment and initiated debarment proceedings for serious misconduct involving dishonesty and misrepresentation.

Sekatie, a representative responsible for selling policies and advising clients, had reported a claim under his ...

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Working Smart

By Lee Rossini

Understanding the basics of behavioural finance is essential when giving clients financial advice. While traditional finance assumes clients make decisions rationally, behavioural finance recognises that people are influenced by emotions, mental shortcuts and unconscious biases. These influences can lead clients to make decisions that conflict with their long-term financial interests. Understanding these behavioural tendencies is crucial – not only to support clients to make better choices, but also to improve engagement, trust and outcomes.

CPD

Subscribers are reminded that they can complete monthly CPD quizzes and claim CPD hours before the 31 May 2025 deadline. View the CPD FAQs for more on accessing the CPD quizzes.

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