Financial Services Tribunal ('FST' or 'the Tribunal')
The following matter was handed down on 3 November 2025:
Fast facts
Reconsideration application – Section 230 (1) of Financial ...
Read More
News24 reports that Allan Gray has emerged victorious in a closely watched advertising dispute with Nedbank, following a series of rulings by the Advertising Regulatory Board (ARB) and its appeals committees. The case centred on whether Nedbank’s 'Bank Your Time' campaign – which promotes its digital banking services as tools ...
Read More
By Lee Rossini
True value creation occurs when clients perceive that the benefits they receive exceed the costs, both monetary and emotional, of engaging with a business. It is not just about performance; it is also about trust, clarity and confidence. This means that adding value is essential in the foundation of sustainable client relationships and business growth. Adding value in a financial-services context means going beyond transactional interactions to deliver outcomes that improve a client’s financial well-being and life circumstances. It involves providing expertise, insights and services that support clients to make better financial decisions, achieve long-term goals, and gain peace of mind. To do this, value takes several forms, for example, higher investment returns relative to risk, tax efficiency, protection from unforeseen events, or time saved through streamlined service.
Subscribers are reminded that they can complete monthly CPD quizzes and claim CPD hours before the 31 May 2025 deadline. View the CPD FAQs for more on accessing the CPD quizzes.
