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09 May 2025 Financial Service Intelligence Watch

Complaint dismissed – Legacy RA policy not eligible under two-pot system

The Pension Funds Adjudicator has dismissed a complaint brought by Mr B Mtebele against the South African Retirement Annuity Fund, in which he sought early access to his retirement savings under the two-component (or 'two-pot') system introduced on 1 September 2024.

The complainant held a retirement annuity policy issued on ...

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Working Smart

By Lee Rossini

When managing a business, clarity and consistency are vital when drafting policies, procedures and processes. While these terms are often used interchangeably, they are distinct elements of business structure and governance. Properly drafting each one effectively can empower a business to operate efficiently, reduce risk, and foster a productive work environment.

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