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23 May 2024 Financial Service Intelligence Watch

TCF violations debarment for Derusha Govender upheld

Financial Services Tribunal ('FST' or 'the Tribunal')

The following decision was handed down on 7 May 2024:

  • Derusha Govender (Applicant) and First National Bank (Respondent) – (case number: FSP66/2023)

Fast Facts

Reconsideration application – FSR Act, s 230 – debarment justified where misconduct is serious enough to impugn one’s character ...

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Financial Services Tribunal overturns debarment

In case FSP22/2024, the Financial Services Tribunal ruled in favour of Mantlogetje Joel Mamabolo against Metrosure Insurance Brokers (Pty) Ltd. The Tribunal noted that Metrosure failed to provide the necessary record of proceedings and did not follow the required section 14 process to debar Mamabolo under the FAIS Act ...

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Lazarus v Williams & National Consumer Tribunal

Gauteng High Court (Pretoria)

Parties: Lazarus Motor Company v Williams & National Consumer Tribunal

Judgment date: 6 May 2024

Keywords: Purchase of motor vehicle – latent defect – purchaser signed off inspection report - Consumer Protection Act 68 of 2008, ss 55, 56, 75(1)(b)

Summary

This case involves an ...

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Working Smart

By Lee Rossini

During the advice process, staying connected with clients is essential to maintaining a long-term relationship. Traditional methods such as face-to-face meetings and phone calls are increasingly being complemented or even replaced by digital communication tools. One such tool gaining significant traction is video messaging. Understanding and effectively utilising video messaging can enhance client relationships and improve communication efficiency.

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