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01 October 2026 Financial Services Intelligence Watch

Outsurance ordered to withdraw misleading ad

The Advertising Regulatory Board (ARB) has upheld a complaint against Outsurance over radio advertising for its pointsmen traffic-management programme, finding that the ads could mislead Cape Town listeners into believing the service operates in the city. TimesLIVE reports that the advertisements repeatedly said Outsurance pointsmen had been ‘easing traffic congestion’ ...

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Working Smart

By Lee Rossini

For many financial services firms, converting client awareness into action can be challenging. Clients may recognise the importance of saving, investing and planning for the future, yet they remain passive, holding cash, delaying decisions or using only a fraction of the services available to them. The opportunity is to create a journey that moves people from 'I know I should do something' to 'I have a plan, and I am acting on it'.

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