The PIC has suspended CIO Kabelo Rikhotso following allegations of misconduct. According to News24 the state pension fund manager said it is has received a report from a whistle-blower and the suspension in no way constitutes any finding of wrongdoing. ‘Effected in line with applicable labour legislation and internal PIC ...
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The South African government is reportedly considering a new policy that would enable non-listed companies to achieve Level-3 BEE compliance by contributing more than 3% of their annual revenue to a national transformation fund. BusinessTech reports that the proposal, which is still under review, is expected to be detailed in ...
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Many taxpayers with outstanding tax debt will soon have an opportunity to participate in an ‘expedited’ tax-debt compromise process with the SARS. The compromise will only be extended to undisputed tax debt where the taxpayer and SARS agree that there is a debt, but the taxpayer is simply unable to ...
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By Lee Rossini
Clients entrust their financial planners with some of the most critical aspects of their lives. A single negative experience can result in a loss of confidence and, ultimately, the client walking away. Moreover, dissatisfied clients are far more likely to share their experiences, which can damage the reputation of the business. When clients raise complaints, it can be tempting to view them as a nuisance or threat. However, the way client complaints are managed provides a strategic opportunity to not only solve a specific problem but also to build trust, enhance reputation, and improve client retention and loyalty.
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