The credit division of the National Financial Ombud Scheme (NFO) recorded the highest success rate for consumers, resolving nearly half (49%) of the complaints it received in favour of complainants, according to News24’s coverage of the NFO’s latest annual report. This translated into direct consumer redress of R2.4 ...
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The non-life insurance division of the National Financial Ombud Scheme (NFO) has emerged as the least favourable division for consumers, with only 12% of complaints resolved in their favour during the 10-month reporting period from March to December 2024.
This division – encompassing short-term insurance complaints, primarily motor vehicle-related claims ...
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Business leader Sipho Pityana has used a Gauteng High Court (Pretoria) ruling that revealed the SARB's Prudential Authority had unlawfully blocked his appointment as chairperson of the Absa board in 2021 to lambaste the bank’s conduct, accusing it of acting as a rogue institution that places itself above the law ...
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By Lee Rossini
In the current volatile, rapidly changing and uncertain climate, clients are looking for more than just investment advice from their financial planners. The lack of certainty and safety in the markets tends to make investors more anxious and reactive. In this environment, financial planners must act not only as strategists but also as guides and confidants. Here’s what clients are increasingly expecting.
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