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Insurance firm ordered to honour indemnity for broker

Publish date: 22 March 2019
Issue Number: 63
Diary: CompliNEWS
Category: Ruling

Legalbrief Today

The SCA has ordered an insurance company to honour professional indemnity cover for a broker who led his client to invest in the Sharemax scheme. Volksblad reports that a widow, Marisa Oosthuizen, invested R2m on the advice of her broker, Jose Castro. Centriq Insurance was previously ordered to indemnify Castro against a claim for damages from the widow. However, Centriq relied on an exclusion in its indemnity cover policy to repudiate the claim. The SCA held that an insurance company should explicitly note exclusions for their clients in order for it to be enforceable. The very nature of the alleged exclusion in the policy document would pervert the reason for the insurance as Centriq would never have to pay out when its client gives wrong advice.

Supreme Court of Appeal Media Summary

Volksblad (subscription required)

 

Working Smart

By Lee Rossini

In the current environment, fee transparency is a defining characteristic of a trustworthy and sustainable business. Clients are informed, cautious, and demanding about understanding what they are paying for. Transparency is both a regulatory requirement and a commercial imperative. Businesses that clearly explain their charges and value proposition are more likely to build long-term trust, strengthen client relationships, and differentiate themselves in a competitive market.

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