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AI and ethics

Publish date: 27 September 2019
Issue Number: 14
Diary: CompliNEWS Ethics
Category: Ethics

As decision-making factors using artificial intelligence (AI) become more accepted, pure economics might not align with the softer strategies of a bank. Many financial institutions are questioning how artificial intelligence must be governed within an organisation and how it can be taught to align with a bank’s brand and ethos, but without influence from human judgement. So notes Finextra in a recent posting.

While AI has dominated news headlines, the majority of global announcements and research has been around the ethics of the actual technology and how to manage or avoid bias in data. In April 2019 for instance, a fortnight after it was launched, Google scrapped its independent group set up to oversee the technology corporation’s efforts in AI tools such as machine learning and facial recognition.

Full Finextra article

Another articles in the Finextra series:

AI and enhancing the human element in financial services

 

Working Smart

By Lee Rossini

Understanding the basics of behavioural finance is essential when giving clients financial advice. While traditional finance assumes clients make decisions rationally, behavioural finance recognises that people are influenced by emotions, mental shortcuts and unconscious biases. These influences can lead clients to make decisions that conflict with their long-term financial interests. Understanding these behavioural tendencies is crucial – not only to support clients to make better choices, but also to improve engagement, trust and outcomes.

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