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All Documents of FAIS Ombud Index Under the Determinations made in terms of FSOS category



Determinations made in terms of FSOS

Articles File Type Icon
Gumede Final Printers Determination vs JDG Trading
Gumede vs. JD Group (2008) (Credit Life insurance)
Working Smart

By Lee Rossini

The Covid-19 pandemic forced most businesses to operate in a virtual environment. For some businesses it was a difficult transition to make; however, others have now pivoted to an exclusively virtual workplace. Teams are a critical component of any business, but when individuals of the team are each operating remotely, the effectiveness of the team may be jeopardised. Dr Gordon Curphy, a leadership and teamwork expert, defines a high performing team as one that 'achieves sustained superior results, adapts well to changing situations, and improves over time'. This article will look at The Rocket Model, an eight-step framework to boost team performance. This framework helps diagnose team dynamic and provides organisational leaders with tools and activities that can be implemented to boost performance.

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