By Lee Rossini
The value of using artificial intelligence (AI) for improving strategic decision-making is apparent. AI can provide access to analytical capabilities that were previously only available to larger organisations with technology budgets and data-science teams. However, the growth of accessible, off-the-shelf generative AI tools offers opportunities to smaller businesses through improved methods of prediction, risk management and decision-making. Nevertheless, although there is increasing adoption of AI tools, skills, cost, cybersecurity and effective integration are still challenges for these businesses.
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