By Lee Rossini
At the heart of the client-adviser relationship is trust. For a client to take a financial adviser into their trust is a sensitive and delicate process. Building trust always requires the same basic elements: truth, sincerity, perceived value, and the client’s confidence in the adviser. There are several principles that should assist in building trust between a financial adviser and client.
Subscribers are reminded that they can now complete their monthly CPD quizzes and claim CPD hours. For more on accessing the CPD quizzes, please click on the CPD FAQs button on the top bar of the screen.