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Headline Issue Diary Date
Increased scrutiny on PBOs and NGOs amid grey list concerns 343 CompliNEWS 11 Oct 2024
ESG disclosure demands increasing across Africa 343 CompliNEWS 11 Oct 2024
Crypto sting operation uncovers market manipulation, $25m seized 343 CompliNEWS 11 Oct 2024
TikTok accused of operating as an unregistered crypto exchange in the UK 343 CompliNEWS 11 Oct 2024
Emerging conduct challenges in retail banking and lending 343 CompliNEWS 11 Oct 2024
FATF to consider blacklisting Russia amid Ukraine’s renewed campaign 343 CompliNEWS 11 Oct 2024
CIPC dismisses Just Share's complaint against Ninety One over AGM conduct 343 CompliNEWS 11 Oct 2024
Grey list status threatens South Africa’s economic progress 343 CompliNEWS 11 Oct 2024
Local banks cautious as global CBDC adoption accelerates: A missed opportunity? 343 CompliNEWS 11 Oct 2024
SA businesses ill-prepared for cyber attacks 343 CompliNEWS 11 Oct 2024
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Working Smart

By Lee Rossini

In the world of financial services, technical expertise remains vital – but it’s no longer enough on its own. As markets shift, client expectations rise, and technologies reshape how advice is delivered, financial advisers must increasingly draw on a robust set of soft skills to remain competitive and relevant. Soft skills are no longer 'nice to have' – they are essential for building trust, navigating complexity, and driving long-term success. According to Professor Adam Grant, an organisational psychologist at Wharton, five soft skills stand out as especially critical for the future. These qualities not only support better client outcomes but also foster stronger teams, smarter innovation, and a more resilient business.

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Subscribers are reminded that they can complete monthly CPD quizzes and claim CPD hours before the 31 May 2025 deadline. View the CPD FAQs for more on accessing the CPD quizzes.

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