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Headline Issue Diary Date
FSCA crypto licensing update: Over 240 CASPs approved 352 CompliNEWS 12 Dec 2024
Guidance note on direct marketing under POPIA: Key insights 352 CompliNEWS 12 Dec 2024
Kraken exchange operator fined $8 Million by Australia's ASIC 352 CompliNEWS 12 Dec 2024
A note of thanks to subscribers 351 CompliNEWS 09 Dec 2024
Seasonal downtime 351 CompliNEWS 09 Dec 2024
Former FNB employee guilty of stealing from client 351 CompliNEWS 09 Dec 2024
Prudential Communication 16 of 2024 – Publication of Prudential Authority fees determination 351 CompliNEWS 09 Dec 2024
Why strategic leadership matters 351 CompliNEWS 09 Dec 2024
FSCA issues FAIS Notice 79 of 2024 – Exemption for South African Nuclear Pool Administrators 351 CompliNEWS 09 Dec 2024
Steenkamp v Sigma Risk Solutions (Pty) Ltd (debarment nullification) 351 CompliNEWS 09 Dec 2024
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Working Smart

By Lee Rossini

In a highly competitive environment where services and products offered to clients are often very similar, what differentiates successful financial services businesses is their ability to build and sustain a client-centric culture. A client-centric culture places the client at the heart of every decision, process, and interaction, ensuring that the business consistently delivers value, trust, and exceptional service.

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Subscribers are reminded that they can complete monthly CPD quizzes and claim CPD hours before the 31 May deadline. View the CPD FAQs for more on accessing the CPD quizzes.

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