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Headline Issue Diary Date
Diren Reddy v First National Bank 350 CompliNEWS 02 Dec 2024
FSTC BEE reporting demands deemed unlawful 350 CompliNEWS 02 Dec 2024
Fathima Sayed v Old Mutual Superfund Provident Fund and others (death benefits) 350 CompliNEWS 02 Dec 2024
The importance of policies and procedures 350 CompliNEWS 02 Dec 2024
Centralised exchanges and the future of crypto regulation 350 CompliNEWS 02 Dec 2024
ESG trends shaping South Africa’s retail sector 350 CompliNEWS 02 Dec 2024
UK FCA crackdown on Finfluencers seen as timely intervention 350 CompliNEWS 02 Dec 2024
Enforcement and civil litigation: Key global developments in data protection 350 CompliNEWS 02 Dec 2024
EU Cyber Resilience Act published, marking start of implementation period 350 CompliNEWS 02 Dec 2024
New Zealand FMA warns of Mic-Market cloning licensed broker 350 CompliNEWS 02 Dec 2024
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Working Smart

By Lee Rossini

In a highly competitive environment where services and products offered to clients are often very similar, what differentiates successful financial services businesses is their ability to build and sustain a client-centric culture. A client-centric culture places the client at the heart of every decision, process, and interaction, ensuring that the business consistently delivers value, trust, and exceptional service.

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