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Headline Issue Diary Date
Movienet and Pather v Motus Ford Culemborg and others 337 CompliNEWS 01 Sep 2024
Criminal syndicate steals over R100m from Postbank via hacked Sassa accounts 337 CompliNEWS 01 Sep 2024
Health minister refuses to disclose NHI funding sources amid cost concerns 337 CompliNEWS 01 Sep 2024
Ithala’s FSP licence suspension due to non-compliance can be resolved, says Finance Committee Chair 337 CompliNEWS 01 Sep 2024
Sanctions stir tensions as SA hosts Russian navy amid geopolitical strife 337 CompliNEWS 01 Sep 2024
Retirement administrators overwhelmed by withdrawal requests following two-pot system launch 337 CompliNEWS 01 Sep 2024
The ethics of using AI in content creation 48 CompliNEWS Ethics 01 Sep 2024
UK's FCA urges greater support for the unbanked 337 CompliNEWS 01 Sep 2024
Grim news for Grimm in Australia 337 CompliNEWS 01 Sep 2024
Understanding the client journey 337 CompliNEWS 01 Sep 2024
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Working Smart

By Lee Rossini

In a highly competitive environment where services and products offered to clients are often very similar, what differentiates successful financial services businesses is their ability to build and sustain a client-centric culture. A client-centric culture places the client at the heart of every decision, process, and interaction, ensuring that the business consistently delivers value, trust, and exceptional service.

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