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Headline Issue Diary Date
Appeal Board's decision on JPFF's penalty for FIC Act violations 286 CompliNEWS 20 Aug 2023
Russian businessman's sanctions appeal dismissed 286 CompliNEWS 20 Aug 2023
Jaihai v FST and the Prudential Authority – A deep dive into the case 286 CompliNEWS 20 Aug 2023
Agile Manifesto – A Guide to Agile Development 286 CompliNEWS 20 Aug 2023
FCA releases data on cryptoasset business registrations; 13% approval rate 286 CompliNEWS 20 Aug 2023
888 subsidiary faces fine after compliance review reveals KYC and EDD deficiencies 286 CompliNEWS 20 Aug 2023
Turning compliance into culture – a guide to ethical excellence 286 CompliNEWS 20 Aug 2023
Latest FSCA enforcement actions 286 CompliNEWS 20 Aug 2023
Corporate boards & evolving tech risks: a focus on cybersecurity and artificial intelligence 286 CompliNEWS 20 Aug 2023
Deadline extended for submissions on the National Health Insurance Bill 286 CompliNEWS 20 Aug 2023
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Working Smart

By Lee Rossini

In a highly competitive environment where services and products offered to clients are often very similar, what differentiates successful financial services businesses is their ability to build and sustain a client-centric culture. A client-centric culture places the client at the heart of every decision, process, and interaction, ensuring that the business consistently delivers value, trust, and exceptional service.

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