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Headline Issue Diary Date
Has anyone seen the 'Cryptoqueen' in Cape Town? 349 CompliNEWS 22 Nov 2024
Seasonal downtime 348 CompliNEWS 14 Nov 2024
Administrative sanctions enforced on Sunlight Financial Services and Tana Africa Capital Managers 348 CompliNEWS 14 Nov 2024
South African Retirement Annuity Fund v the Pension Funds Adjudicator and DJ Haasbroek (death benefits) 348 CompliNEWS 14 Nov 2024
The 2024 crypto maturity journey: Roadmap for financial institutions 348 CompliNEWS 14 Nov 2024
How blockchain intelligence is changing law enforcement 348 CompliNEWS 14 Nov 2024
Financial advice as an intangible service 348 CompliNEWS 14 Nov 2024
Treasury’s CIS taxation document generally welcomed 348 CompliNEWS 14 Nov 2024
Ninety One and Sanlam announce strategic partnership 348 CompliNEWS 14 Nov 2024
Regulator raises concerns over South Africa's R5.2bn pension contribution shortfall 348 CompliNEWS 14 Nov 2024
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Working Smart

By Lee Rossini

In the world of financial services, technical expertise remains vital – but it’s no longer enough on its own. As markets shift, client expectations rise, and technologies reshape how advice is delivered, financial advisers must increasingly draw on a robust set of soft skills to remain competitive and relevant. Soft skills are no longer 'nice to have' – they are essential for building trust, navigating complexity, and driving long-term success. According to Professor Adam Grant, an organisational psychologist at Wharton, five soft skills stand out as especially critical for the future. These qualities not only support better client outcomes but also foster stronger teams, smarter innovation, and a more resilient business.

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