Close This website uses modern features that are not supported by your browser. Click here for more information.
Please upgrade to a modern browser to view this website properly. Google Chrome Mozilla Firefox Opera Safari
Financial Services Intelligence Watch
Sub Menu
Search
Close
Enter at least 3 characters

Search

Hold down "Control", or "Command" on a Mac, to select more than one.
Login / Signup
Newsletters

Stories

Advanced Search

Search

Filter
Filter
Filter
Filter
Headline Issue Diary Date
Couple found guilty of insurance murder 348 CompliNEWS 14 Nov 2024
Unanswered questions surround Johann Steynberg’s arrest and alleged death 348 CompliNEWS 14 Nov 2024
Municipalities owe R1.4bn in pension fund payments 348 CompliNEWS 14 Nov 2024
Discovery demands return of R16 million disability payout 348 CompliNEWS 14 Nov 2024
Information Regulator achieves global recognition and strengthens POPIA compliance measures 348 CompliNEWS 14 Nov 2024
Living annuity drawdown rate average lowest in five years at 6.6% 348 CompliNEWS 14 Nov 2024
FSCA probes pension fund fees amid two-pot withdrawal surge; R544m collected in fees since launch 348 CompliNEWS 14 Nov 2024
Mr Samukelo Khuzwayo debarred from financial services for seven years 348 CompliNEWS 14 Nov 2024
Guidance Note on Directive 9: Implementing the 'Travel Rule' for crypto asset transfers 348 CompliNEWS 14 Nov 2024
US hacker sentenced over Bitcoin heist worth billions 348 CompliNEWS 14 Nov 2024
Back to top
Working Smart

By Lee Rossini

In the world of financial services, technical expertise remains vital – but it’s no longer enough on its own. As markets shift, client expectations rise, and technologies reshape how advice is delivered, financial advisers must increasingly draw on a robust set of soft skills to remain competitive and relevant. Soft skills are no longer 'nice to have' – they are essential for building trust, navigating complexity, and driving long-term success. According to Professor Adam Grant, an organisational psychologist at Wharton, five soft skills stand out as especially critical for the future. These qualities not only support better client outcomes but also foster stronger teams, smarter innovation, and a more resilient business.

CPD

Subscribers are reminded that they can complete monthly CPD quizzes and claim CPD hours before the 31 May 2025 deadline. View the CPD FAQs for more on accessing the CPD quizzes.

We use cookies to give you a personalised experience that suits your online behaviour on our websites. Otherwise, you may click here to learn more, or learn how to block or disable cookies. Disabling cookies might cause you to experience difficulties on our website as some functionality relies on cookie information. You can change your mind at any time by visiting “Cookie Preferences”. Any personal data about you will be used as described in our Privacy Policy.