Close This website uses modern features that are not supported by your browser. Click here for more information.
Please upgrade to a modern browser to view this website properly. Google Chrome Mozilla Firefox Opera Safari
Financial Services Intelligence Watch
Sub Menu
Search

Stories

Search

Filter
Filter
Filter
Filter
Headline Issue Diary Date
Who holds the reins on cryptocurrency? Exploring the regulators of this digital frontier 346 CompliNEWS 03 Nov 2024
Cybercrimes Act obligations and business protections 346 CompliNEWS 03 Nov 2024
Godongwana invites Budget Review suggestions 346 CompliNEWS 03 Nov 2024
Analysis of South Africa’s 3rd enhanced follow-up report on FATF compliance – November 2024 346 CompliNEWS 03 Nov 2024
Men still dominating asset management industry – survey 346 CompliNEWS 03 Nov 2024
Inspections reveal workplace non-compliance 346 CompliNEWS 03 Nov 2024
SARS introduces biometric facial recognition for new eFiling registrations 346 CompliNEWS 03 Nov 2024
UK law firms lack AML controls – study 346 CompliNEWS 03 Nov 2024
SA businesses face deregistration risk as CIPC compliance deadline looms 346 CompliNEWS 03 Nov 2024
BlackRock enters ETF share class race, aiming to reclaim market share amid Vanguard’s growth 346 CompliNEWS 03 Nov 2024
Working Smart

By Lee Rossini

In the world of financial services, technical expertise remains vital – but it’s no longer enough on its own. As markets shift, client expectations rise, and technologies reshape how advice is delivered, financial advisers must increasingly draw on a robust set of soft skills to remain competitive and relevant. Soft skills are no longer 'nice to have' – they are essential for building trust, navigating complexity, and driving long-term success. According to Professor Adam Grant, an organisational psychologist at Wharton, five soft skills stand out as especially critical for the future. These qualities not only support better client outcomes but also foster stronger teams, smarter innovation, and a more resilient business.

CPD

Subscribers are reminded that they can complete monthly CPD quizzes and claim CPD hours before the 31 May 2025 deadline. View the CPD FAQs for more on accessing the CPD quizzes.

We use cookies to give you a personalised experience that suits your online behaviour on our websites. Otherwise, you may click here to learn more, or learn how to block or disable cookies. Disabling cookies might cause you to experience difficulties on our website as some functionality relies on cookie information. You can change your mind at any time by visiting “Cookie Preferences”. Any personal data about you will be used as described in our Privacy Policy.