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Headline Issue Diary Date
Toyota Financial Services v Siyakudumizaxitho Trading 340 CompliNEWS 20 Sep 2024
NHI fix can be found – Discovery 340 CompliNEWS 20 Sep 2024
Tribunal upholds debarment of Calucia Reason Lukhele in case against iMAS Insurance Brokers 340 CompliNEWS 20 Sep 2024
FSCA issues 20-year Debarment Order against Louis Parker 340 CompliNEWS 20 Sep 2024
FSCA grants exemption to Verso Health (Pty) Ltd for 2024 340 CompliNEWS 20 Sep 2024
FSCA takes regulatory action against Adell van Wyk and Wenru (Pty) Ltd 340 CompliNEWS 20 Sep 2024
Public input sought on six draft tax and revenue amendment Bills 340 CompliNEWS 20 Sep 2024
Herold Gie v Harris, Santam and Others 340 CompliNEWS 20 Sep 2024
No government interference in Ithala Bank – Treasury 340 CompliNEWS 20 Sep 2024
Compliance shortfalls among trustees pose significant risk as FATF deadlines loom 339 CompliNEWS 15 Sep 2024
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Working Smart

By Lee Rossini

In the world of financial services, technical expertise remains vital – but it’s no longer enough on its own. As markets shift, client expectations rise, and technologies reshape how advice is delivered, financial advisers must increasingly draw on a robust set of soft skills to remain competitive and relevant. Soft skills are no longer 'nice to have' – they are essential for building trust, navigating complexity, and driving long-term success. According to Professor Adam Grant, an organisational psychologist at Wharton, five soft skills stand out as especially critical for the future. These qualities not only support better client outcomes but also foster stronger teams, smarter innovation, and a more resilient business.

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