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Headline Issue Diary Date
FCA fines Forex TB Limited £276 100 for unauthorised investment advice and exploiting vulnerable customers 334 CompliNEWS 11 Aug 2024
The psychology of money: Understanding client behaviour better 334 CompliNEWS 11 Aug 2024
Ahmed Arbee v Sanlam Life Insurance Limited 334 CompliNEWS 11 Aug 2024
Kgopane v Cape Gate Negotiated Provident Fund and Pension Fund Adjudicator 334 CompliNEWS 11 Aug 2024
FSCA opposes mandate for pension funds to invest in government projects 334 CompliNEWS 11 Aug 2024
Three reasons to adopt a cyber-resilient approach to data protection 334 CompliNEWS 11 Aug 2024
UK to align ESG ratings regulation with EU standards in 2024 334 CompliNEWS 11 Aug 2024
The ESG conundrum: Navigating a polarised landscape 334 CompliNEWS 11 Aug 2024
Big business takes firm stand on NHI 334 CompliNEWS 11 Aug 2024
Invitation for industry feedback: Prudential Authority's budget, fees, and levies proposals for 2025/2026 334 CompliNEWS 11 Aug 2024
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Working Smart

By Lee Rossini

In a highly competitive environment where services and products offered to clients are often very similar, what differentiates successful financial services businesses is their ability to build and sustain a client-centric culture. A client-centric culture places the client at the heart of every decision, process, and interaction, ensuring that the business consistently delivers value, trust, and exceptional service.

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