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Headline Issue Diary Date
Activist shareholder alleges Ninety One breached company law in CIPC complaint 334 CompliNEWS 11 Aug 2024
FNB intensifies warnings to clients amid global surge in banking fraud and scams 334 CompliNEWS 11 Aug 2024
H2O to pay €250 million to investors following FCA investigation 334 CompliNEWS 11 Aug 2024
Crypto firms under scrutiny: Compliance with financial promotion/advertising rules 334 CompliNEWS 11 Aug 2024
Guidance Note: Understanding targeted financial sanctions screening obligations 334 CompliNEWS 11 Aug 2024
UK Adviser outraged by administrators' letter to clients questioning unsuitable advice 334 CompliNEWS 11 Aug 2024
Mozambique's former finance minister convicted in $2 billion fraud scheme 334 CompliNEWS 11 Aug 2024
Munro v Johannesburg Stock Exchange 334 CompliNEWS 11 Aug 2024
SA Retirement Annuity Fund v Pensions Funds Adjudicator and Viljoen 334 CompliNEWS 11 Aug 2024
Book Review 333 CompliNEWS 05 Aug 2024
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Working Smart

By Lee Rossini

In a highly competitive environment where services and products offered to clients are often very similar, what differentiates successful financial services businesses is their ability to build and sustain a client-centric culture. A client-centric culture places the client at the heart of every decision, process, and interaction, ensuring that the business consistently delivers value, trust, and exceptional service.

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