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Headline Issue Diary Date
DORA: Redefining operational standards for EU financial entities 332 CompliNEWS 28 Jul 2024
Estate agents respond to FATF grey list compliance claims 332 CompliNEWS 28 Jul 2024
Assessment report on the observance of the principles for financial market infrastructures by Strate 332 CompliNEWS 28 Jul 2024
Discovery Health Medical Scheme joins potential litigation against NHI 332 CompliNEWS 28 Jul 2024
For better or for worse: Is your (non) compliance contagious? 332 CompliNEWS 28 Jul 2024
Medical scheme placed under statutory management 332 CompliNEWS 28 Jul 2024
Bongani Progress Masela v Momentum Insure Company Ltd (debarment set aside by the FST) 332 CompliNEWS 28 Jul 2024
Book review 332 CompliNEWS 28 Jul 2024
Reflecting on one year of the FCA’s Consumer Duty as South Africa's COFI looms 332 CompliNEWS 28 Jul 2024
Invitation to FSCA Annual Enforcement Roadshow 332 CompliNEWS 28 Jul 2024
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Working Smart

By Lee Rossini

In a highly competitive environment where services and products offered to clients are often very similar, what differentiates successful financial services businesses is their ability to build and sustain a client-centric culture. A client-centric culture places the client at the heart of every decision, process, and interaction, ensuring that the business consistently delivers value, trust, and exceptional service.

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