Close This website uses modern features that are not supported by your browser. Click here for more information.
Please upgrade to a modern browser to view this website properly. Google Chrome Mozilla Firefox Opera Safari
Financial Services Intelligence Watch
Sub Menu
Search
Close
Enter at least 3 characters

Search

Hold down "Control", or "Command" on a Mac, to select more than one.
Login / Signup
Newsletters

Stories

Advanced Search

Search

Filter
Filter
Filter
Filter
Headline Issue Diary Date
Finance: Rules for crypto asset transfers 348 CompliNEWS 14 Nov 2024
Economist hit with JSE ban over qualification claim 348 CompliNEWS 14 Nov 2024
SA’s credit rating outlook raised to positive 348 CompliNEWS 14 Nov 2024
FATF consults on AML/CFT revisions to enhance financial inclusion 348 CompliNEWS 14 Nov 2024
South Africa targets non-compliant NPOs to address FATF concerns 348 CompliNEWS 14 Nov 2024
A year on: Lessons learned from the 'Mother of All Breaches' 348 CompliNEWS 14 Nov 2024
Gary Gensler doubles down on crypto policy amid industry uncertainty 348 CompliNEWS 14 Nov 2024
Farm murder scam targets investors with fake FSCA licensing claims 348 CompliNEWS 14 Nov 2024
South Africa tightens crypto regulations to boost tax compliance and transparency 348 CompliNEWS 14 Nov 2024
The importance of 'S' and 'G' in ESG: Qualifiers of ethics and integrity 348 CompliNEWS 14 Nov 2024
Back to top
Working Smart

By Lee Rossini

In the world of financial services, technical expertise remains vital – but it’s no longer enough on its own. As markets shift, client expectations rise, and technologies reshape how advice is delivered, financial advisers must increasingly draw on a robust set of soft skills to remain competitive and relevant. Soft skills are no longer 'nice to have' – they are essential for building trust, navigating complexity, and driving long-term success. According to Professor Adam Grant, an organisational psychologist at Wharton, five soft skills stand out as especially critical for the future. These qualities not only support better client outcomes but also foster stronger teams, smarter innovation, and a more resilient business.

CPD

Subscribers are reminded that they can complete monthly CPD quizzes and claim CPD hours before the 31 May 2025 deadline. View the CPD FAQs for more on accessing the CPD quizzes.

We use cookies to give you a personalised experience that suits your online behaviour on our websites. Otherwise, you may click here to learn more, or learn how to block or disable cookies. Disabling cookies might cause you to experience difficulties on our website as some functionality relies on cookie information. You can change your mind at any time by visiting “Cookie Preferences”. Any personal data about you will be used as described in our Privacy Policy.