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Headline	Issue	Diary	Date
Blockchain: considering the risks to consumers and competition- speech by the UK's FCA	17	CompliNEWS	04 May 2018
Compliance tip: How to drive cultural change	17	CompliNEWS	04 May 2018
Amendments to Financial Sector Act address bank failure	17	CompliNEWS	04 May 2018
The new test for compliance officers and the new mantra – ethics and compliance	17	CompliNEWS	04 May 2018
Altaba, formerly known as Yahoo, charged and fined	17	CompliNEWS	04 May 2018
New FAIS Ombudsman appointed from 1 May 2018	17	CompliNEWS	04 May 2018
Companies have lost the human touch – PwC survey	10	CompliNEWS	17 Apr 2018
The new FSCA license application for FSPs	10	CompliNEWS	17 Apr 2018
FSCA - amendment of Notices	10	CompliNEWS	17 Apr 2018
Tough year for local hedge fund industry	10	CompliNEWS	17 Apr 2018

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Working Smart

By Lee Rossini

In the world of financial services, technical expertise remains vital – but it’s no longer enough on its own. As markets shift, client expectations rise, and technologies reshape how advice is delivered, financial advisers must increasingly draw on a robust set of soft skills to remain competitive and relevant. Soft skills are no longer 'nice to have' – they are essential for building trust, navigating complexity, and driving long-term success. According to Professor Adam Grant, an organisational psychologist at Wharton, five soft skills stand out as especially critical for the future. These qualities not only support better client outcomes but also foster stronger teams, smarter innovation, and a more resilient business.