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Headline Issue Diary Date
Ethics - a different kind of disruptor 3 CompliNEWS Ethics 19 Apr 2018
Report: 'Unethical behavior' continues to plague Financial Services Industry 3 CompliNEWS Ethics 19 Apr 2018
Amendments to the JSE Listing Requirements: Transferability of securities 10 CompliNEWS 17 Apr 2018
Fit and Proper Competence Register finalised for 1 May? 10 CompliNEWS 17 Apr 2018
Bank charged dead clients for advice 10 CompliNEWS 17 Apr 2018
Guernsey regulator fines locally-based trust firm for compliance failures 10 CompliNEWS 17 Apr 2018
Compli-Serve SA's Regulatory Tracker - April 2018 10 CompliNEWS 17 Apr 2018
Regulations in terms of Financial Markets Act 19 of 2012 10 CompliNEWS 17 Apr 2018
Fit and Proper implementation schedule based on Board Notice 194 of 2017 10 CompliNEWS 17 Apr 2018
FAIS Fit and Proper Requirements Quick Tip 7 of 2018 - transitional provisions 10 CompliNEWS 17 Apr 2018
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Working Smart

By Lee Rossini

In the world of financial services, technical expertise remains vital – but it’s no longer enough on its own. As markets shift, client expectations rise, and technologies reshape how advice is delivered, financial advisers must increasingly draw on a robust set of soft skills to remain competitive and relevant. Soft skills are no longer 'nice to have' – they are essential for building trust, navigating complexity, and driving long-term success. According to Professor Adam Grant, an organisational psychologist at Wharton, five soft skills stand out as especially critical for the future. These qualities not only support better client outcomes but also foster stronger teams, smarter innovation, and a more resilient business.

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