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Headline Issue Diary Date
Busting the blockchain hype 10 CompliNEWS 17 Apr 2018
Fintech working group established 10 CompliNEWS 17 Apr 2018
Compli-Serve SA presents a Regulatory Seminar on the revised Fit & Proper Requirements- June 2018- Book your seat today 10 CompliNEWS 17 Apr 2018
Adviser warned of huge portfolio losses in a new Aviva glitch 10 CompliNEWS 17 Apr 2018
Release of the card fraud stats for 2017 10 CompliNEWS 17 Apr 2018
Exemption of Certain Persons from fees payable to the FSCA 10 CompliNEWS 17 Apr 2018
Facebook moves users out of reach of new European privacy law 10 CompliNEWS 17 Apr 2018
Legislation - Draft protected disclosures regulations out for comment by 21 May 2018 10 CompliNEWS 17 Apr 2018
Ombudsman for Short-Term Insurance (OSTI) releases Annual Report 10 CompliNEWS 17 Apr 2018
FCA complaints hit 3.8 million mark 10 CompliNEWS 17 Apr 2018
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Working Smart

By Lee Rossini

In the world of financial services, technical expertise remains vital – but it’s no longer enough on its own. As markets shift, client expectations rise, and technologies reshape how advice is delivered, financial advisers must increasingly draw on a robust set of soft skills to remain competitive and relevant. Soft skills are no longer 'nice to have' – they are essential for building trust, navigating complexity, and driving long-term success. According to Professor Adam Grant, an organisational psychologist at Wharton, five soft skills stand out as especially critical for the future. These qualities not only support better client outcomes but also foster stronger teams, smarter innovation, and a more resilient business.

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