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Headline Issue Diary Date
Dutch DPA slaps Clearview AI with €30.5m fine for illegal database of 30 billion images 338 CompliNEWS 06 Sep 2024
Speech – UK FCA's Executive outlines strategic approach to combat financial crime at London summit 338 CompliNEWS 06 Sep 2024
SA economy has shown resilience – IMF; greylisting 338 CompliNEWS 06 Sep 2024
IRBA withdraws petition to appeal SCA ruling in Sharemax auditors' case 338 CompliNEWS 06 Sep 2024
Business disappointed with government NHI rhetoric 338 CompliNEWS 06 Sep 2024
Bank manager fired over Covid-19 party, Labour Court ruling 338 CompliNEWS 06 Sep 2024
Ex-employee jailed for defrauding Assupol 337 CompliNEWS 01 Sep 2024
Movienet and Pather v Motus Ford Culemborg and others 337 CompliNEWS 01 Sep 2024
Criminal syndicate steals over R100m from Postbank via hacked Sassa accounts 337 CompliNEWS 01 Sep 2024
Health minister refuses to disclose NHI funding sources amid cost concerns 337 CompliNEWS 01 Sep 2024
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Working Smart

By Lee Rossini

In the world of financial services, technical expertise remains vital – but it’s no longer enough on its own. As markets shift, client expectations rise, and technologies reshape how advice is delivered, financial advisers must increasingly draw on a robust set of soft skills to remain competitive and relevant. Soft skills are no longer 'nice to have' – they are essential for building trust, navigating complexity, and driving long-term success. According to Professor Adam Grant, an organisational psychologist at Wharton, five soft skills stand out as especially critical for the future. These qualities not only support better client outcomes but also foster stronger teams, smarter innovation, and a more resilient business.

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Subscribers are reminded that they can complete monthly CPD quizzes and claim CPD hours before the 31 May 2025 deadline. View the CPD FAQs for more on accessing the CPD quizzes.

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