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Headline Issue Diary Date
The Responsible Investment and Ownership guide provides tool for integrating ESG into the investment process 333 CompliNEWS 05 Aug 2024
France prepares for EU Crypto regulations with AMF application process 333 CompliNEWS 05 Aug 2024
The GenAI revolution: Transforming content creation and efficiency 333 CompliNEWS 05 Aug 2024
CFOs held accountable for financial compliance 333 CompliNEWS 05 Aug 2024
Frequently asked questions: Two-pot retirement system 333 CompliNEWS 05 Aug 2024
R10 million fine imposed on State Bank of India for FIC Act failings 333 CompliNEWS 05 Aug 2024
SARB sanctions Assupol Life Limited for FICA failings, R2.5 million fine 333 CompliNEWS 05 Aug 2024
Key AML compliance takeaways from SARB's administrative sanctions on Monarch 333 CompliNEWS 05 Aug 2024
FSCA publishes 2024 Regulation Plan: Developments and new FSCA projects 333 CompliNEWS 05 Aug 2024
Natural catastrophes costs insurers billions – Munich Re 333 CompliNEWS 05 Aug 2024
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Working Smart

By Lee Rossini

In a highly competitive environment where services and products offered to clients are often very similar, what differentiates successful financial services businesses is their ability to build and sustain a client-centric culture. A client-centric culture places the client at the heart of every decision, process, and interaction, ensuring that the business consistently delivers value, trust, and exceptional service.

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