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Headline Issue Diary Date
FSCA's 2023/24 focus: Oversight gaps, compliance failures, and regulatory crackdowns on FICA non-compliance 329 CompliNEWS 05 Jul 2024
Global ESG Due Diligence Study 2024: Moving from risk to value creation 329 CompliNEWS 05 Jul 2024
FIC guidance sparks debate over 5% ownership threshold 329 CompliNEWS 05 Jul 2024
Book review 47 CompliNEWS Ethics 07 Jul 2024
FATF report highlights global lag in AML/CFT compliance for virtual assets 329 CompliNEWS 05 Jul 2024
Horizontal Review: SA scores high, Australia, China, and the US languish 329 CompliNEWS 05 Jul 2024
FATF review highlights gaps in gatekeepers’ compliance against corruption 329 CompliNEWS 05 Jul 2024
Navigating COFI and Omni-CBR: Key takeaways from the insurance sector 329 CompliNEWS 05 Jul 2024
FATF evaluation results: Changes to the grey list 329 CompliNEWS 05 Jul 2024
Feedback on proposed Travel Rule crypto regulations 329 CompliNEWS 05 Jul 2024
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Working Smart

By Lee Rossini

In a highly competitive environment where services and products offered to clients are often very similar, what differentiates successful financial services businesses is their ability to build and sustain a client-centric culture. A client-centric culture places the client at the heart of every decision, process, and interaction, ensuring that the business consistently delivers value, trust, and exceptional service.

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