Working Smart
By Lee Rossini
Encouraging employees to change is seldom easy. During times of uncertainty, the challenge becomes even greater. Unfortunately, resisting change is human nature. People value stability and predictability as routines provide a sense of control. Uncertainty disrupts this comfort. Employees may fear losing status, skills or security if too much change is introduced. This is known as loss aversion – the tendency to perceive potential losses more strongly than potential gains.
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