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Headline Issue Diary Date
Tax ombud tackles growing issue of tax profile hijackings 326 CompliNEWS 17 Jun 2024
South Africa faces escalating cyber-attack threats 326 CompliNEWS 17 Jun 2024
Major banks accused of 'greenwashing' in Amazon destruction 326 CompliNEWS 17 Jun 2024
Swiss Parliament rejects landmark climate ruling, sparking global concerns 326 CompliNEWS 17 Jun 2024
Standard Bank greenlights funding for controversial East Africa crude oil pipeline despite ESG concerns 326 CompliNEWS 17 Jun 2024
3Sixty Life wins Labour Court skirmish amid larger battles 326 CompliNEWS 17 Jun 2024
Complimentary Whitepaper from LexisNexis UK on AI regulation 326 CompliNEWS 17 Jun 2024
UK Ombudsman upholds complaint against Quilter Financial Services over misjudged risk appetite 326 CompliNEWS 17 Jun 2024
Key Tribunal rulings issued on PFA disputes 325 CompliNEWS 07 Jun 2024
Retirement industry prepares for two-pot system 325 CompliNEWS 07 Jun 2024
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Working Smart

By Lee Rossini

In a highly competitive environment where services and products offered to clients are often very similar, what differentiates successful financial services businesses is their ability to build and sustain a client-centric culture. A client-centric culture places the client at the heart of every decision, process, and interaction, ensuring that the business consistently delivers value, trust, and exceptional service.

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