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Headline Issue Diary Date
Top financial crime compliance trends to watch in 2024 303 CompliNEWS 18 Dec 2023
UK ESG funds face decline and scrutiny over impact and greenwashing concerns in 2023 303 CompliNEWS 18 Dec 2023
Concern over carbon offset markets in Africa 303 CompliNEWS 18 Dec 2023
AI revolutionises law firm billing, challenges traditional models and elevates role of tech experts 303 CompliNEWS 18 Dec 2023
Cashless payments are legal tender – SARB 303 CompliNEWS 18 Dec 2023
Former Sharemax auditors win recusal case 303 CompliNEWS 18 Dec 2023
Court dismisses charges against most banks in SA rand fixing case, leaving only five on trial 303 CompliNEWS 18 Dec 2023
Credit providers add to grey list worries 303 CompliNEWS 18 Dec 2023
Ithala continues to operate without exemption 303 CompliNEWS 18 Dec 2023
Deadline warning for SA taxpayers 303 CompliNEWS 18 Dec 2023
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Working Smart

By Lee Rossini

In a highly competitive environment where services and products offered to clients are often very similar, what differentiates successful financial services businesses is their ability to build and sustain a client-centric culture. A client-centric culture places the client at the heart of every decision, process, and interaction, ensuring that the business consistently delivers value, trust, and exceptional service.

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