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Headline Issue Diary Date
CMS’s directive stuns medical schemes 293 CompliNEWS 08 Oct 2023
FSCA announces exemptions for specific funds from sections 9A and 16 of the Pension Funds Act 293 CompliNEWS 08 Oct 2023
FSCA levies penalties on unlicensed funeral fund operators 293 CompliNEWS 08 Oct 2023
Justice department challenges R5m fine in court following cyberattack 293 CompliNEWS 08 Oct 2023
Tribunal dismisses appeal against debarment for premium manipulation by DCDS representative 293 CompliNEWS 08 Oct 2023
Employee's unauthorised account access leads to debarment – Tribunal dismisses reconsideration in FNB case 293 CompliNEWS 08 Oct 2023
FST determination involving Markus Johannes Jooste v JSE Limited 293 CompliNEWS 08 Oct 2023
Citibank's local branch faces SARS scrutiny over offshore employee secondment 293 CompliNEWS 08 Oct 2023
Compli-Serve presents 293 CompliNEWS 08 Oct 2023
Absa Bank employees convicted of fraud and money laundering 293 CompliNEWS 08 Oct 2023
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Working Smart

By Lee Rossini

In a highly competitive environment where services and products offered to clients are often very similar, what differentiates successful financial services businesses is their ability to build and sustain a client-centric culture. A client-centric culture places the client at the heart of every decision, process, and interaction, ensuring that the business consistently delivers value, trust, and exceptional service.

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