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Headline Issue Diary Date
SARB partners with UCT to host Research Chair in Financial Stability Studies 51 CompliNEWS 04 Dec 2018
Parliament spells out section 25 amendment process 51 CompliNEWS 04 Dec 2018
New FSCA FAIS Notice - Exemption of services under supervision 51 CompliNEWS 04 Dec 2018
Cyber resilience a top concern for FSPs - UK report 51 CompliNEWS 04 Dec 2018
G20 leaders agree on regulating crypto-assets in line with FATF standards 51 CompliNEWS 04 Dec 2018
Deutsche Bank Compliance Chief - five Board Member Offices raided 51 CompliNEWS 04 Dec 2018
Deloitte missed African Bank red flags – Irba 51 CompliNEWS 04 Dec 2018
FST - Jorum Gokora (Applicant) and Old Mutual Life Assurance Company (South Africa) Ltd - Debarment 50 CompliNEWS 26 Nov 2018
On-the-job training 50 CompliNEWS 26 Nov 2018
New FST decision involving Sharemax complaint 50 CompliNEWS 26 Nov 2018
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Working Smart

By Lee Rossini

In the world of financial services, technical expertise remains vital – but it’s no longer enough on its own. As markets shift, client expectations rise, and technologies reshape how advice is delivered, financial advisers must increasingly draw on a robust set of soft skills to remain competitive and relevant. Soft skills are no longer 'nice to have' – they are essential for building trust, navigating complexity, and driving long-term success. According to Professor Adam Grant, an organisational psychologist at Wharton, five soft skills stand out as especially critical for the future. These qualities not only support better client outcomes but also foster stronger teams, smarter innovation, and a more resilient business.

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