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Headline	Issue	Diary	Date
FSCA clarifies its definition of 'days'	50	CompliNEWS	26 Nov 2018
Guidelines to beef up company corruption-busting	50	CompliNEWS	26 Nov 2018
TCF and causal event charges	50	CompliNEWS	26 Nov 2018
Ombud urges full disclosure when buying insurance	50	CompliNEWS	26 Nov 2018
JSE fines Pepkor Holdings R5m for non-compliance with listing requirements	50	CompliNEWS	26 Nov 2018
Australian financial advisers urged to ensure registration by 31 December 2018	50	CompliNEWS	26 Nov 2018
FCA launches further consultations ahead of the UK’s exit from the EU	50	CompliNEWS	26 Nov 2018
How banks fuel global organised crime	50	CompliNEWS	26 Nov 2018
Competition Bill completes passage through Parliament	50	CompliNEWS	26 Nov 2018
FSCA warns public against Yahweh Forex Institute	50	CompliNEWS	26 Nov 2018

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Working Smart

By Lee Rossini

In the world of financial services, technical expertise remains vital – but it’s no longer enough on its own. As markets shift, client expectations rise, and technologies reshape how advice is delivered, financial advisers must increasingly draw on a robust set of soft skills to remain competitive and relevant. Soft skills are no longer 'nice to have' – they are essential for building trust, navigating complexity, and driving long-term success. According to Professor Adam Grant, an organisational psychologist at Wharton, five soft skills stand out as especially critical for the future. These qualities not only support better client outcomes but also foster stronger teams, smarter innovation, and a more resilient business.