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Headline Issue Diary Date
Johannesburg investment manager Craig Warriner plans plea deal over alleged R1.18 billion pyramid scheme 318 CompliNEWS 22 Apr 2024
World Bank guides SA on climate risk strategy 318 CompliNEWS 22 Apr 2024
FSCA warns about account closure fairness 318 CompliNEWS 22 Apr 2024
Niche markets in financial planning 318 CompliNEWS 22 Apr 2024
R Ramdas v Discovery Connect Distribution Services (debarment set aside) 318 CompliNEWS 22 Apr 2024
Pension Funds Amendment Bill: Adoption 318 CompliNEWS 22 Apr 2024
The journey of a crypto compliance officer into a Nigerian prison 318 CompliNEWS 22 Apr 2024
Exploring ESG risks in financial services: Insights from UK industry experts 318 CompliNEWS 22 Apr 2024
Optimising data management: A strategic imperative for financial institutions in tough economic times 318 CompliNEWS 22 Apr 2024
Commerzbank fined $1.5 million for AML violations 318 CompliNEWS 22 Apr 2024
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Working Smart

By Lee Rossini

In a highly competitive environment where services and products offered to clients are often very similar, what differentiates successful financial services businesses is their ability to build and sustain a client-centric culture. A client-centric culture places the client at the heart of every decision, process, and interaction, ensuring that the business consistently delivers value, trust, and exceptional service.

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