Summary of Financial Services Tribunal determination involving Nomandile Cynthia Mpengesi and Arwyp Medical Centre and Others. The following matter was handed down by the Financial Services Tribunal on 6 October 2025: · Nomandile Cynthia Mpengesi (Applicant) v Arwyp Medical Centre ...
Read More ...By Lee Rossini Clients entrust their financial planners with some of the most critical aspects of their lives. A single negative experience can result in a loss of confidence and, ultimately, the client walking away. Moreover, dissatisfied clients are far ...
Read More ...National Treasury has issued Tender NT006-2025, inviting qualified and experienced service providers to submit proposals to distribute, administer, and manage the RSA Retail Savings Bonds Programme, reports Wyndham Hartley for CompliNEWS. This initiative forms part of the National Treasury’s broader ...
Read More ...The Financial Sector Conduct Authority (FSCA) has formally accepted an Enforceable Undertaking from the Municipal Employees’ Pension Fund (MEPF) and its key persons under section 151(1) of the Financial Sector Regulation Act, 2017. The undertaking follows the FSCA’s decision to ...
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Financial Services Tribunal ('FST' or 'the Tribunal')
The following matter was handed down on 6 October 2025:
Fast facts
Reconsideration application – Financial Sector Regulation Act (FSR Act), s 230 – Reconsideration of ...
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By Lee Rossini
Clients entrust their financial planners with some of the most critical aspects of their lives. A single negative experience can result in a loss of confidence and, ultimately, the client walking away. Moreover, dissatisfied clients are far more likely to share their experiences, which can damage the ...
Read More
National Treasury has issued Tender NT006-2025, inviting qualified and experienced service providers to submit proposals to distribute, administer and manage the RSA Retail Savings Bonds Programme, reports Wyndham Hartley for CompliNEWS.
This initiative forms part of the National Treasury’s broader digital transformation agenda to enhance public access to RSA Retail Bonds ...
Read MoreOn 14 October 2006, Complainant went to Respondent’s furniture shop, Barnetts at Port Shepstone, Kwa-Zulu Natal. She wanted to buy a small television set and a small stove.
Gumede vs. JD Group (2008) (Credit Life insurance)
CONDUCT OF BUSINESS REPORT FOR THE PERIOD ENDING
By Lee Rossini
Clients entrust their financial planners with some of the most critical aspects of their lives. A single negative experience can result in a loss of confidence and, ultimately, the client walking away. Moreover, dissatisfied clients are far more likely to share their experiences, which can damage the reputation of the business. When clients raise complaints, it can be tempting to view them as a nuisance or threat. However, the way client complaints are managed provides a strategic opportunity to not only solve a specific problem but also to build trust, enhance reputation, and improve client retention and loyalty.
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