Close This website uses modern features that are not supported by your browser. Click here for more information.
Please upgrade to a modern browser to view this website properly. Google Chrome Mozilla Firefox Opera Safari
Financial Services Intelligence Watch
Sub Menu
Search
Headline Stories of the Week

New report assesses global interoperability and usability of ...

26 Mar 2025 Financial Service Intelligence Watch

A new technical report titled 'Assessing International Interoperability and Usability of the South African Green Finance Taxonomy (SA GFT)' has been released today by the Climate Policy Initiative and GreenCape, in collaboration with the National Treasury of South Africa. The ...

Read More ...

Exceeding client expectations

26 Mar 2025 Financial Service Intelligence Watch

By Lee Rossini A financial advice business offers intangible services, and as such, faces unique challenges when it comes to managing and meeting client expectations. Unlike tangible products, services cannot be touched, seen, or physically evaluated before purchase, which can ...

Read More ...

FATF highlights critical role of public-private partnerships in ...

26 Mar 2025 Financial Service Intelligence Watch

At the opening of the 2025 FATF Private Sector Collaborative Forum, the Financial Action Task Force (FATF) underscored the vital need for greater collaboration between the public and private sectors to effectively combat financial crime globally. The three-day forum, hosted ...

Read More ...

FST decision: Karabo Mogoshane v Clientele Life Assurance ...

26 Mar 2025 Financial Service Intelligence Watch

Financial Services Tribunal: Karabo Mogoshane v Clientele Life Assurance Company Ltd Decision: 24 March 2025 Keywords: FAIS Act – Debarment – Fit and proper requirements – Misconduct – Condonation – Reconsideration dismissed Summary: The applicant, Karabo Mogoshane, a former representative ...

Read More ...
Latest Compliance News

Crypto asset seizures: Turning traceability into a strategic enforcement advantage

Despite only 0.14% of on-chain transactions being linked to illicit activity, the scale and speed of crypto adoption means billions of dollars in unlawful funds still flow across blockchains annually. However, unlike traditional financial systems, crypto’s transparency and traceability provide an edge – one increasingly embraced by law enforcement worldwide ...

Read More

Latest Open-Source Library Items
Working Smart

By Lee Rossini

A financial advice business offers intangible services, and as such, faces unique challenges when it comes to managing and meeting client expectations. Unlike tangible products, services cannot be touched, seen, or physically evaluated before purchase, which can make client expectations more challenging to define and fulfil. Understanding these expectations and ensuring that they are met is essential for client satisfaction, a good relationship, and word-of-mouth referrals.

CPD

Subscribers are reminded that they can complete monthly CPD quizzes and claim CPD hours. View the CPD FAQs for more on accessing the CPD quizzes.

We use cookies to give you a personalised experience that suits your online behaviour on our websites. Otherwise, you may click here to learn more, or learn how to block or disable cookies. Disabling cookies might cause you to experience difficulties on our website as some functionality relies on cookie information. You can change your mind at any time by visiting “Cookie Preferences”. Any personal data about you will be used as described in our Privacy Policy.