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Headline Stories of the Week

Soft Skills for the Future

15 May 2025 Financial Service Intelligence Watch

By Lee Rossini In the world of financial services, technical expertise remains vital – but it’s no longer enough on its own. As markets shift, client expectations rise, and technologies reshape how advice is delivered, financial advisers must increasingly draw ...

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NN & OB Transport CC and Others v ...

15 May 2025 Financial Service Intelligence Watch

Summary of Financial Services Tribunal determination involving NN & OB Transport CC and Others v Transport Sector Retirement Fund and Others The following matter was handed down by the Financial Services Tribunal on 12 May 2025: · NN & OB ...

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South Africa advances banking resilience with FLAC framework

15 May 2025 Financial Service Intelligence Watch

In the wake of the 2007–2009 global financial crisis, international regulators identified critical shortcomings in the financial oversight of commercial banks, particularly in areas of capital adequacy and liquidity. These vulnerabilities prompted the Basel Committee on Banking Supervision—a global standard-setter ...

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INCSR 2025: Offshore financial centres still in the ...

14 May 2025 Financial Service Intelligence Watch

By James George, Compli-Serve Every year, the U.S. State Department publishes its International Narcotics Control Strategy Report (INCSR), an annual review of anti-money laundering (AML) vulnerabilities around the world. Volume Two of the 2025 edition once again casts its net ...

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Latest Compliance News

Soft Skills for the Future

By Lee Rossini

In the world of financial services, technical expertise remains vital – but it’s no longer enough on its own. As markets shift, client expectations rise, and technologies reshape how advice is delivered, financial advisers must increasingly draw on a robust set of soft skills to remain competitive and ...

Read More

South Africa advances banking resilience with FLAC framework

In the wake of the 2007–2009 global financial crisis, international regulators identified critical shortcomings in the financial oversight of commercial banks, particularly in areas of capital adequacy and liquidity. These vulnerabilities prompted the Basel Committee on Banking Supervision—a global standard-setter for prudential regulation—to issue the Basel III Framework. This framework ...

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Latest Open-Source Library Items
Working Smart

By Lee Rossini

In the world of financial services, technical expertise remains vital – but it’s no longer enough on its own. As markets shift, client expectations rise, and technologies reshape how advice is delivered, financial advisers must increasingly draw on a robust set of soft skills to remain competitive and relevant. Soft skills are no longer 'nice to have' – they are essential for building trust, navigating complexity, and driving long-term success. According to Professor Adam Grant, an organisational psychologist at Wharton, five soft skills stand out as especially critical for the future. These qualities not only support better client outcomes but also foster stronger teams, smarter innovation, and a more resilient business.

CPD

Subscribers are reminded that they can complete monthly CPD quizzes and claim CPD hours before the 31 May 2025 deadline. View the CPD FAQs for more on accessing the CPD quizzes.

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